Account Associate

About the team

OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this.

In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible.

About the role

This role is based in our San Francisco HQ. We offer relocation assistance to new employees.

Our Sales team has a unique mission to help customers understand the deep impact that highly capable AI models can bring to their business and users. This role is a mixture of technical understanding, vision, partnership, and value-driven strategy.

We are also at the forefront of selling ChatGPT Enterprise, which is a soon-to-be released product that is geared towards helping Enterprises use ChatGPT in a way that meets their compliance and security standards.

You’ll be a key driver of creating opportunities and passing them to our Account Directors, or helping the customers get to the answers they need. You’ll work with researchers, engineers, and solution strategists to help customers evolve their industry with AI.

In this role, you'll:

• Act as the face of OpenAI’s Go-To-Market team and create a delightful experience for our soon-to-be customers
• Meet with potential customers, understand their problems, and determine if OpenAI’s technologies are a good fit
• Review daily customer inquiries and prioritize contacting the highest quality inbound leads
• Qualify and create new opportunities to be passed to the Account Directors
• Ruthlessly prioritize where to spend time and resources
• Help to scale and operationalize the first few stages of our Sales motion
• Become an OpenAI Product expert and convey our value proposition to customers of all industries and sizes

You might thrive in this role if you have: 

• 3-4 years of client-facing experience in sales
• Proven ability to run a comprehensive discovery call and effectively position next meeting with the Account Directors
• Exceptional customer communication and deal administration skills
• Strong executive presence who can build relationships with any level of persona
• An understanding of the AI landscape, our applications, and the problems they solve for our customers.
• The ability to thrive in ambiguity and work autonomously
• Have fantastic communication and interpersonal skills with the ability to explain complex concepts in a simple way.
• Exceptional organizational skills
• The ability to operate with high horsepower, be adept at frequent context switching and working on multiple projects at once with expansive ownership, and ruthless prioritization

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