Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers).
About the Role
Monks is hiring for an Account Executive.
Your primary responsibility will be supporting Senior Account Manager as the primary business contact for our clients. You'll be supporting the day-to-day communications/ information sharing & project support between agency and clients to ensure client's satisfaction. You have strong communication skills, teamwork, project management and organization skills.
Responsibilities:
- Arrange meetings and liaise with clients to understand briefs
- Provide quick response or solutions to client’s requests
- Manage numerous ongoing projects with clear priority allocation
- Deal with several client contact persons in the same time
- Debrief job requirements clearly to the internal team members
- Monitor all project stages to guarantee that they run smoothly
- Quality control of all work that is submitted to clients
- Create quotation, ensure timely billing and record all the finance status up to date
About You
The Essentials:
- At least 1 to 2 years relevant working experience
- Multi-tasking & detailed driven are highly required
- First class organizational skills
- Excellent oral and written communication skills in both Mandarin and English
- A proactive approach to all the ongoing projects and full awareness of processes
- Experience of working as part of a team
- Ability to work under strong pressure whilst maintaining a cool outlook
- The confidence to give clients trust in your work
- Experience working with sports brands/ retail channels is highly preferred.
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About Monks
Monks is the global, purely digital, unitary operating brand of S4Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global marketing and technology services to accelerate business possibilities and redefine how brands and businesses interact with the world. Its integration of systems and workflows delivers unfettered content production, scaled experiences, enterprise-grade technology and data science fueled by AI—managed by the industry’s best and most diverse digital talent—to help the world’s trailblazing companies outmaneuver and outpace their competition.
Monks was named a Contender in The Forrester Wave™: Global Marketing Services. It has remained a constant presence on Adweek’s Fastest Growing lists (2019-23), ranks among Cannes Lions' Top 10 Creative Companies (2022-23) and is the only partner to have been placed in AdExchanger’s Programmatic Power Players list every year (2020-24). In addition to being named Adweek’s first AI Agency of the Year (2023), Monks has been recognized by Business Intelligence in its 2024 Excellence in Artificial Intelligence Awards program in three categories: the Individual category, Organizational Winner in AI Strategic Planning and AI Product for its service Monks.Flow. Monks has also garnered the title of Webby Production Company of the Year (2021-24), won a record number of FWAs and has earned a spot on Newsweek’s Top 100 Global Most Loved Workplaces 2023.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.