Commercial Manager

Figure is an AI Robotics company developing a general purpose humanoid. Our Humanoid is designed for corporate tasks targeting labor shortages and jobs that are undesirable or unsafe. We are based in Sunnyvale, CA and require 5 days/week in-office collaboration. 

We are looking for a Commercial Manager. In summary, the role will be to manage a Figure Customer, develop from the ground up a commercial program for that Customer, and then oversee and manage the execution of that commercial program.  

Responsibilities: 

• Manage relationship with Customer from the Project Manager level up to the Company’s Board of Directors 
• Includes daily informal communication as well as formal presentations to senior leadership
• Negotiate and execute (with the assistance of legal counsel) commercial contracts 
• Design, negotiate and execute commercial program needs (includes the selection, development and diligence of use cases, program safety requirements, and deployment infrastructure needs such as network connectivity, maintenance programs, etc.).  
• Responsible for building the entire concept of operations for the robot at the Customer site (charging plan, how does the robot execute use case, human vs robot transition, etc.). 
• Must communicate and work with engineering and operations teams to coordinate implementation of this concept of operations and commercial program
• Ensure customer satisfaction and program success 
• Occasional travel to customer site 

Requirements: 

• 5-7 years in consulting or investment banking
• Great communicator
• Excellent judgment and execution in high pressure situations
• Highly organized and ability to manage a project
• Strong attention to detail, yet thoughtful about prioritization 
• Understands client management 
• Must have presentation skills 
• Project management of several employees

Bonus Qualifications: 

• Experience with legal contracts 
• Experience with negotiation