At Groq. We believe in an AI economy powered by human agency. We envision a world where AI is accessible to all, a world that demands processing power that is better, faster, and more affordable than is available today. AI applications are currently constrained by the limitations of the Graphics Processing Unit (GPU), a technology originally developed for the gaming market and soon to become the weakest link in the AI economy.
Enter Groq's LPU™ AI Inference Technology. Specifically engineered for the demands of large language models (LLMs), the Language Processing Unit outpaces the GPU in speed, power, efficiency, and cost-effectiveness. The quickest way to understand the opportunity is to watch the following talk – groq.link/scspdemo.
Why join Groq? AI will change humanity forever, and we believe preservation of human agency and self determination is only possible if AI is made affordably and universally accessible. Groq’s LPUs will power AI from an early stage, and you will get to leave your fingerprint on civilization.
Director of Resilience
Mission: Your mission is to ensure that the developers worldwide know that they can depend on Groq to build mission critical inference workloads. They have this trust knowing that even if things go wrong, Groq will respond swiftly and transparently and ensure that failure doesn’t repeat.
Outcomes:
Establish and Lead the Incident Management Function: Refine operational practices to ensure consistent and timely responses to service disruptions by building a globally distributed team of incident managers.Coordinate Maintenance Activities: Maintain a list of maintenance activities impacting customers, ensure proper planning and risk mitigation, and handle events with rigorous communication protocols.Drive Training and Follow-Up Actions: Provide training to enhance incident response, oversee debriefs for continuous improvement, and implement remediations promoting operational excellence.Develop Business Continuity and Crisis Management Strategies: Collaborating with cross-functional teams including Data Center, Infrastructure, Finance, IT, Legal, Security, and HR teams to prepare for large-scale incidents. In doing so prepare the company for scenarios such as natural disasters affecting data centers, cyber attacks on business operations, employee safety incidents, and widespread internet connectivity issues.Risk Mitigation and Organizational Preparedness: Establish protocols for rapid recovery and minimal operational disruption during crises. Act as a key advisor to executive leadership on resilience and risk management.Customer-Facing Accountability and Documentation: Serve as a customer-facing representative, ensuring transparency in how we handle service failures and maintain continuity. Develop clear documentation of procedures and leverage customer feedback for improvement.
Ideal candidates have/are
- Extensive Experience in Resilience Leadership: Minimum of 10 years in incident management, business continuity, or crisis management roles. Proven track record of building teams and leading resilience programs in modern technology companies. Experience managing globally distributed teams and coordinating across time zones.
- Domain expertise in Incident and Crisis Management: Strong understanding of incident management frameworks and best practices. Expertise in business continuity planning and crisis management strategies. Ability to anticipate potential risks and develop effective mitigation plans.
- Exceptional Leadership and Communication Skills: Demonstrated ability to lead, motivate, and develop high-performing teams. Excellent communication, negotiation, and interpersonal skills. Proven capability to influence and drive change across an organization.
- Collaborative and Cross-Functional Engagement: Ability to work effectively with technical and non-technical teams, including Data Center, Infrastructure, Finance, IT, Legal, Security, and HR. Experience in fostering collaboration across departments to achieve common goals.
- CI/CD Practices: Experience working with teams who rapidly release software and mitigate risks by ensuring high test coverage and small incremental changes.
- Data Center/Hardware Exposure: Experience working with data center operations, telecommunications, and computer hardware.
- Passion for Resilience and Reliability: Committed to building dependable and efficient systems. Enthusiastic about fostering a culture of resilience and continuous improvement. Dedicated to safeguarding the organization’s operations and reputation.
Attributes of a Groqster:
- Humility - Egos are checked at the door
- Collaborative & Team Savvy - We make up the smartest person in the room, together
- Growth & Giver Mindset - Learn it all versus know it all, we share knowledge generously
- Curious & Innovative - Take a creative approach to projects, problems, and design
- Passion, Grit, & Boldness - no limit thinking, fueling informed risk taking
If this sounds like you, we’d love to hear from you!
Compensation: At Groq, a competitive base salary is part of our comprehensive compensation package, which includes equity and benefits. For this role, the base salary range is $257,000 to $354,000, determined by your skills, qualifications, experience and internal benchmarks.
Location: Groq is a geo-agnostic company, meaning you work where you are. Exceptional candidates will thrive in asynchronous partnerships and remote collaboration methods. Some roles may require being located near our primary sites, as indicated in the job description.
At Groq: Our goal is to hire and promote an exceptional workforce as diverse as the global populations we serve. Groq is an equal opportunity employer committed to diversity, inclusion, and belonging in all aspects of our organization. We value and celebrate diversity in thought, beliefs, talent, expression, and backgrounds. We know that our individual differences make us better.
Groq is an Equal Opportunity Employer that is committed to inclusion and diversity. Qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, disability or protected veteran status. We also take affirmative action to offer employment opportunities to minorities, women, individuals with disabilities, and protected veterans.
Groq is committed to working with qualified individuals with physical or mental disabilities. Applicants who would like to contact us regarding the accessibility of our website or who need special assistance or a reasonable accommodation for any part of the application or hiring process may contact us at: talent@groq.com. This contact information is for accommodation requests only. Evaluation of requests for reasonable accommodations will be determined on a case-by-case basis.