Engagement Manager, Prototyping, PACE at Amazon
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generative ai
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Amazon Web Services (AWS) is seeking an experienced Prototyping Engagement Manager (PEM) to lead the end-to-end lifecycle of developing prototypes with AWS customers in the UK and Ireland. This role is part of the AWS EMEA PACE (Prototyping & Customer Engineering) team and will work closely with sales and solutions architecture leadership to identify high-priority customer prototyping opportunities, qualify, scope, and manage these opportunities. PEM works in partnership with Prototyping Architects (PA) to manage & deliver prototyping engagements primary focusing on Generative AI, Data Analytics, Modernization & Edge/IoT.
The role is based in London and will might require regular travel within UK and Ireland, as well as occasional travel in EMEA.
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.
Key job responsibilities
- Proactively identify customer prototyping opportunities working in close collaboration AWS account teams. PEMs dive deep to understand the customer's business as well as their technical architecture to identify opportunities or gaps that require use of emerging technology.
- Work with go-to-market stakeholders in UKI (country leadership, account teams…) to develop a healthy pipeline of high impact prototyping opportunities
- Establish the scope and define a working setup in collaboration with technical as well as business stakeholders of a prototype. Dive deep with selected customers to ensure positive long term returns of prototyping investments for customers and Amazon
- Lead the design and execution of prototypes with prototyping architects, account teams and other stakeholders
- Help customers structure their technical and organizational resources to ensure maximum benefits from adoption or leverage of the AWS cloud
- Develop extensive executive and senior technical relationships within client organizations; being viewed as a trusted advisor for innovation and cloud technology
- Capture learnings as well as customer feedback from engagements and drive those learnings into the wider organization to improve services and products.
- Support the development of reusable assets and other artefacts leveraging the outcomes from prototypes
About the team
The AWS Prototyping and Customer Engineering (PACE) team offers a direct customer engagement program, working with customer development teams over a number of weeks, to help accelerate the design and delivery of pre-agreed and representative use cases from their roadmap. Over the course of an engagement, PACE delivers tailored co-development sessions, aligned to the customer team's specific enablement needs, with a focus on building cloud-native workloads.
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
We are open to hiring candidates to work out of one of the following locations:
London, GBR
The role is based in London and will might require regular travel within UK and Ireland, as well as occasional travel in EMEA.
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.
Key job responsibilities
- Proactively identify customer prototyping opportunities working in close collaboration AWS account teams. PEMs dive deep to understand the customer's business as well as their technical architecture to identify opportunities or gaps that require use of emerging technology.
- Work with go-to-market stakeholders in UKI (country leadership, account teams…) to develop a healthy pipeline of high impact prototyping opportunities
- Establish the scope and define a working setup in collaboration with technical as well as business stakeholders of a prototype. Dive deep with selected customers to ensure positive long term returns of prototyping investments for customers and Amazon
- Lead the design and execution of prototypes with prototyping architects, account teams and other stakeholders
- Help customers structure their technical and organizational resources to ensure maximum benefits from adoption or leverage of the AWS cloud
- Develop extensive executive and senior technical relationships within client organizations; being viewed as a trusted advisor for innovation and cloud technology
- Capture learnings as well as customer feedback from engagements and drive those learnings into the wider organization to improve services and products.
- Support the development of reusable assets and other artefacts leveraging the outcomes from prototypes
About the team
The AWS Prototyping and Customer Engineering (PACE) team offers a direct customer engagement program, working with customer development teams over a number of weeks, to help accelerate the design and delivery of pre-agreed and representative use cases from their roadmap. Over the course of an engagement, PACE delivers tailored co-development sessions, aligned to the customer team's specific enablement needs, with a focus on building cloud-native workloads.
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
We are open to hiring candidates to work out of one of the following locations:
London, GBR