1 day ago

FAE/ Field Support Manager 2

Beijing, China


WHAT YOU DO AT AMD CHANGES EVERYTHING

We care deeply about transforming lives with AMD technology to enrich our industry, our communities, and the world. Our mission is to build great products that accelerate next-generation computing experiences – the building blocks for the data center, artificial intelligence, PCs, gaming and embedded. Underpinning our mission is the AMD culture. We push the limits of innovation to solve the world’s most important challenges. We strive for execution excellence while being direct, humble, collaborative, and inclusive of diverse perspectives. 

AMD together we advance_




The Person:

The Software Architect position will support enterprise customers, server OEM/ODM partners of AMD as well as ISV users that build their AI solutions on AMD Instinct / Radeon GPU products. He will need to provide support to our partners and end customers via e-mail, phone call, wechat and often on site with medium travel frequencies.

  • Excellent customer skills with a proven ability to work with demanding customers.
  • Excellent verbal and written communication skills in English and be able to communicate in English fluently.
  • Ability to take ownership of issues and ensure they are resolved in a timely manner.
  • Provide technical training to customers as required.
  • Proactive, self-direction and highly disciplined.
  • Oversee experience is a plus.

The Role:

providing front-line support and working with different functional teams to solve technical issues of AMD Instinct GPU and/or Radeon GPU on AI applications including LLM and RAG etc.

 

PREFERRED EXPERIENCES:

  • Working experience on AMD ROCm or Nvidia CUDA required
  • Deep understanding of AMD and NV GPU architectures
  • Familiar with C/C++, Python, GPU performance optimization/tuning and debugging tools
  • Good on computational mathematics and parallel computing
  • 2+ years of working experience on relevant roles
  • LLM (Deepseek, Qwen etc.) training experience is a great plus
  • Good communication skills including leveraging internal and external technical resources, understanding customers’ requirements, delivering and presenting AMD Instinct GPU and Radeon GPU product roadmaps and technical advantages vs. competition.

LOCATION

Beijing

 

#LI-CC1




Benefits offered are described:  AMD benefits at a glance.

 

AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law.   We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective laws throughout all stages of the recruitment and selection process.

Benefits offered are described:  AMD benefits at a glance.

 

AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law.   We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective laws throughout all stages of the recruitment and selection process.

The Person:

The Software Architect position will support enterprise customers, server OEM/ODM partners of AMD as well as ISV users that build their AI solutions on AMD Instinct / Radeon GPU products. He will need to provide support to our partners and end customers via e-mail, phone call, wechat and often on site with medium travel frequencies.

  • Excellent customer skills with a proven ability to work with demanding customers.
  • Excellent verbal and written communication skills in English and be able to communicate in English fluently.
  • Ability to take ownership of issues and ensure they are resolved in a timely manner.
  • Provide technical training to customers as required.
  • Proactive, self-direction and highly disciplined.
  • Oversee experience is a plus.

The Role:

providing front-line support and working with different functional teams to solve technical issues of AMD Instinct GPU and/or Radeon GPU on AI applications including LLM and RAG etc.

 

PREFERRED EXPERIENCES:

  • Working experience on AMD ROCm or Nvidia CUDA required
  • Deep understanding of AMD and NV GPU architectures
  • Familiar with C/C++, Python, GPU performance optimization/tuning and debugging tools
  • Good on computational mathematics and parallel computing
  • 2+ years of working experience on relevant roles
  • LLM (Deepseek, Qwen etc.) training experience is a great plus
  • Good communication skills including leveraging internal and external technical resources, understanding customers’ requirements, delivering and presenting AMD Instinct GPU and Radeon GPU product roadmaps and technical advantages vs. competition.

LOCATION

Beijing

 

#LI-CC1

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