Company Description
About Grab and Our Workplace
Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.
Job Description
Get to Know the Team
Grab's Fulfilment Team is a horizontal platform tech family with the goal of deepening fulfilment capabilities for all Grab businesses in a platform manner and providing them solutions which help connect our driver partners to Grab customers and create a reliable, cost efficient and faster transportation and logistics platform.
The Fulfilment Product Analytics Team advances product innovation with analytics and experimentation best practices. We ship multiple features and that means tuning models, evaluating changes and running experiments to drive better outcomes for our driver partners and millions of customers across South East Asia. We are looking for an passionate to join our growing team.
Get to Know the Role
We are looking for passionate interns to join The Analytics team to provide critical insights and drive our fulfilment products forward. This requires working with multiple teams within Grab (Product, Engineering, Business, Operations, Marketing and others), pushing boundaries and thinking outside the box to lead break-through improvements.
Your role is to learn from our Fulfilment Analytics team and apply a data-first approach to product and business thinking, unveil data-driven insights, design controlled experiments and be objective while evaluating results, all of this while working with partners to evaluate new product and business ideas. You will help developers, designers and product managers across the company with recommendations on how to learn from unexpected results, study underlying causes for them and improve on the next set of products to build for our users.
You will report to the Product Analytics Manager. This is a paid internship role and is based onsite in Petaling Jaya.
The Critical Tasks You Will Perform
- Learn as much as you can: Shadow our Senior Data Scientist (Analytics) to gain insights into their daily and how Analytics improve us forward.
- Product Analytics: Partner with the product, design, and engineering team to derive insights, design experiments, and drive key product decisions.
- Strategic & Business Analytics: Support strategic initiatives with data analytics and insights, including but not limited to deep-dives into customer behavior, product efficacy, and other ad-hoc projects.
- Collaborate with stakeholders to identify business requirements and outcomes.
- Provide catered analysis for specific products and operations, define critical business metrics and track them rigorously, and provide regular recommendations to achieve continuous improvements
- Define and align with stakeholders on key metrics, design and propose experimentation strategies.
- Process and distill stakeholders requirements into concise insights through reports, presentations, and dashboards.
- Develop data pipelines, customized data science models to solve identified problems.
- Launch A/B tests, analyze experiment results and provide recommendations.
Qualifications
What Essential Skills You Will Need
- Good foundation in SQL, Python, R or other scripting/programming languages.
- Good foundation data visualization and storytelling skills. Experience creating dashboards using PowerBI or Tableau.
- For spotting patterns and trends in data, able to hypothesize problem statements and propose appropriate solutions.
- Statistical knowledge. Hands-on experience running and analyzing controlled experiments.
- Work ownership and move quickly with teams to partner or lead decision making while.
Additional Information
Life at Grab
We care about your well-being at Grab, here are some of the benefits we offer our Interns:
- Attractive Monthly Allowance!
- EPF (Employees Provident Fund) or SOCSO (Social Security Organization) where applicable.
- Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours
What We Stand For At Grab
We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.