WHAT YOU DO AT AMD CHANGES EVERYTHING We care deeply about transforming lives with AMD technology to enrich our industry, our communities, and the world. Our mission is to build great products that accelerate next-generation computing experiences – the building blocks for the data center, artificial intelligence, PCs, gaming and embedded. Underpinning our mission is the AMD culture. We push the limits of innovation to solve the world’s most important challenges. We strive for execution excellence while being direct, humble, collaborative, and inclusive of diverse perspectives. AMD together we advance_ KEY RESPONSIBILITIES: Help Customers to resolve Hardware / Firmware relate problem and narrow down software issue. Help resolve / narrow down silicon level issues. On-site support customer to resolve issues. Generate policies and procedures to enhance the capabilities of the group. Be external voice of AMD to outside customers. Provide system / silicon-level engineering support to OEM customers for both AMD CPU and Chipset. PREFERRED EXPERIENCE: Notebook or Desktop PC motherboard design/ BIOS or debug experience. Experience on porting BIOS a plus. Be familiar with Windbg and assembly code. Using experience of either PCI-E, USB, DDR or familiar with protocol is a plus. Good English written and verbal communication skills, including to customers is a plus. Ability to work in a team environment. Tracking issue status and communicating with customer. LOCATION: Hefei, Anhui #LI-CC1 #LI-Hybrid Benefits offered are described: AMD benefits at a glance. AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law. We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective laws throughout all stages of the recruitment and selection process.