Office Manager

Monks is looking for an Office Manager. 

Your primary role will be supporting the day-to-day operations of the office. You will manage administrative tasks, coordinate office activities, supervise support staff, and maintain office supplies and equipment. This is an in office role, 5 days per week. 

Responsibilities:

• Primary point of contact for the office: warmly welcoming external visitors and making them feel at home with refreshments
• Prepare and facilitate video conference meetings as required, ensuring technology is set up and functioning properly
• Address and manage on-site facilities by liaising with the landlord and coordinating with service providers, including maintenance and repair professionals
• Maintain and procure office inventory including stationary, food & beverage and office technology 
• Undertake daily walks of the office space to maintain a safe, secure, clean and organised environment 
• Oversee incoming and outgoing deliveries, liaising with courier services including grab deliveries
• Welcoming new employees into the organisation by issuing laptops, entrance key cards, tour of the office, where to sit and how-to’s
• Collaborate with C-Suite, executive team and local People & Culture team to organise engaging client and internal events
• Partner with our IT and People teams to coordinate a fantastic onboarding and off boarding experience for our team members 
• Ensure front desk operations run smoothly, implementing building access protocols for visitors and vendors
• Work with the alarm company to secure the office outside of office hours.
• Work with local and global IT to maintain and troubleshoot office and team member equipment
• Manage onsite facilities including maintenance, troubleshooting and repair of physical property, office equipment, IT systems, building access and security, building improvements, etc.
• Partner with key stakeholders including leadership, building management and others to communicate information for our team in a timely and effective manner
• Manage budgets given by the MD on office supplies, pantry and events.

The Essentials:

• You possess a minimum of 3 years of relevant experience in a similar role
• You hold a polytechnic degree (or higher) in Event Management, Facility Management, Hotel Management, or a related field
• Strong understanding of SEA cultural and business norms 
• Ability to communicate clearly, concisely and effectively in person and digitally with all levels of the business - with the skills to adjust your messaging content and tone depending on your audience 
• In this people-facing role, you have a genuine passion for fostering a positive atmosphere and ensuring the seamless operation of our Singapore office
• You demonstrate exceptional attention to hospitality and excel at creating an inviting environment. 
• You are resourceful, possess strong organisational skills, and maintain a consistently positive attitude towards achieving tasks
• You possess unlimited patience and love getting things done while being the ultimate multitasker and prioritiser
• You seek opportunities to improve overall efficiency and effectiveness of the office
• Ability to work independently, while exercising discretion and personal judgment to make decisions 
• You are proficient in Google Workspace
• You have experience managing bookkeeping tasks and ensuring adherence to budgets 
• You possess basic troubleshooting skills for hardware and software, including iPhones, MacBooks, Windows machines, and fundamental networking concepts.

Not a must, but a plus:

• Proficiency in other languages such as Chinese, Malay or Tamil will be an advantage

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