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Description
As a Media Operations Analyst you can expect to support, manage, optimize and report on media campaigns for a portfolio of clients as part of a broader team. Successful team members in this role will demonstrate the ability to support ongoing media efforts for clients in strong collaboration with other team members. You’ll be responsible for hands-on-keyboard activation of digital channels - inclusive of tagging, trafficking, buying, etc. - and how to use the right digital platforms - and use them well - to achieve media and business goals. We ensure consistency, governance, and support around platform usage and activation activities and aid in all ongoing building, buying, optimization, and reporting efforts.
In this role you will
- Effectively partner with team members upon request to complete tasks (internal and external)
- Assist in campaign builds in accordance with best practices and client needs: set budgets and pacing, assign creatives to appropriate line items, assign campaign/IO/line item-level targeting (mid-/low-level object targeting), advertiser setup and linkage, tagging across in-scope platforms, channel overlap and interplay.
- Assist in ticket (case) review and provide updates to clients, troubleshoot basic issues on in-scope platforms: troubleshoot campaign issues, provide platform updates, offer recommendations based on best practices, follows escalation path & escalates issues accordingly, use various internal & external resources, appropriately communicate cause/effect and next steps.
- Ensure QA across your own book of business, e.g…
- Maintain understanding of MM & team QA processes & tools
- Maintain QA best practices with lessons-learned from own and other team’s QA experience
- Collaborate with team members to complete QA checks across your team’s accounts
- Develop and grow relationships with internal stakeholders in order to ascertain business needs and craft the best strategic and tactical approach.
- Advise stakeholders on industry trends, the competitive landscape, and how this impacts them.
- Partner with our sales team on proposal responses, technical demos, and marketing efforts.
- Keep the pulse of the market and roll out processes & products as we scale that would add value to our growing client base and our rapidly expanding organization.
Experience you already have
- Enthusiasm for the digital media industry
- Knowledge of Google Ads and Social platforms such as Meta Ads. Experience with Programmatic (DV360) is a plus.
- Experience working with big data, managing tools such as Google Sheets or Excel.
- Excellent consultative approach when developing and managing business relationships.
- Innovative thinker who brings ideas and strategies to life.
- Flexible, versatile and driven to obtain new skills and scale knowledge to take on uncharted territory.
- Comfortable working among intercultural teams.
- Strong attention to detail.
#LI-Hybrid #LI-SJ2
About Monks
Monks is the global, purely digital, unitary operating brand of S4Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global marketing and technology services to accelerate business possibilities and redefine how brands and businesses interact with the world. Its integration of systems and workflows delivers unfettered content production, scaled experiences, enterprise-grade technology and data science fueled by AI—managed by the industry’s best and most diverse digital talent—to help the world’s trailblazing companies outmaneuver and outpace their competition.
Monks was named a Contender in The Forrester Wave™: Global Marketing Services. It has remained a constant presence on Adweek’s Fastest Growing lists (2019-23), ranks among Cannes Lions' Top 10 Creative Companies (2022-23) and is the only partner to have been placed in AdExchanger’s Programmatic Power Players list every year (2020-24). In addition to being named Adweek’s first AI Agency of the Year (2023), Monks has been recognized by Business Intelligence in its 2024 Excellence in Artificial Intelligence Awards program in three categories: the Individual category, Organizational Winner in AI Strategic Planning and AI Product for its service Monks.Flow. Monks has also garnered the title of Webby Production Company of the Year (2021-24), won a record number of FWAs and has earned a spot on Newsweek’s Top 100 Global Most Loved Workplaces 2023.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.