2 days ago

People Operations Coordinator

Vancouver, BC

Your New Role and Team

We’re trail blazing the future of Physical AI for general purpose robots-and behind every breakthrough is a team that runs smoothly, supported by thoughtful systems and people-first processes.

As our People Operations Coordinator, you’ll join a small but mighty team focused on building an exceptional employee experience. Reporting to and partnering closely with the Manager of People & Talent, you’ll play a key role in day-to-day People Operations-managing internal admin, supporting employees, and helping scale our processes as we grow.

This is a hands-on, learning-focused role that offers exposure to a wide range of People functions-from onboarding and HR systems to policy management and global mobility. If you're someone with a few years of experience who’s ready to learn the building blocks of People Ops at a fast-moving company, we’d love to meet you.

Your New Role and Team

We’re trail blazing the future of Physical AI for general purpose robots-and behind every breakthrough is a team that runs smoothly, supported by thoughtful systems and people-first processes.

As our People Operations Coordinator, you’ll join a small but mighty team focused on building an exceptional employee experience. Reporting to and partnering closely with the Manager of People & Talent, you’ll play a key role in day-to-day People Operations-managing internal admin, supporting employees, and helping scale our processes as we grow.

This is a hands-on, learning-focused role that offers exposure to a wide range of People functions-from onboarding and HR systems to policy management and global mobility. If you're someone with a few years of experience who’s ready to learn the building blocks of People Ops at a fast-moving company, we’d love to meet you.

Success Criteria

Administer our HRIS (BambooHR)-keeping employee records clean, accurate, and up to date

Manage internal benefits administration tasks like enrollments and changes, with exposure to broader benefits strategy in partnership with the Manager, People & Talent

Be a trusted go-to for employees with questions about time off, company policies, and general People processes, responding clearly and empathetically

Coordinate and improve our onboarding program by working closely with IT, Facilities, and Finance to ensure a seamless and welcoming experience for new hires

Keep internal documentation, policies, and employee handbooks organized and current, ensuring alignment with local labor laws

Support internal workflows like leaves of absence, job changes, and offboarding

Gain exposure to global mobility processes, including visa sponsorship and international travel logistics, in collaboration with the Manager, People & Talent and the broader Operations team

Partner with Finance to support light payroll coordination, such as tracking employee changes and ensuring accurate time-off and leave data

Assist with basic HR reporting, including headcount data, time-off summaries, and HRIS-driven metrics

Proactively spot opportunities to improve systems, documentation, or employee-facing resources

Your Experience

Qualifications

2+ years of experience in People Operations, HR coordination, or an administrative role with exposure to HR

Familiarity with an HRIS (BambooHR experience is a plus, but not required)

Exposure to benefits, onboarding, or policy support, even in a supporting capacity, is helpful

Interest in growing your knowledge of People Ops foundations at a fast-paced, high-impact company

Skills

Strong organizational skills-you keep track of details, timelines, and follow-ups with ease

Clear, kind communication-especially when answering employee questions or handling sensitive matters

Experience coordinating tasks across multiple teams (e.g., IT, Finance, Facilities)

Comfortable navigating systems, maintaining documentation, and managing repeatable processes

Ability to generate and interpret basic reports to support internal needs

Traits

Service-oriented and approachable-you’re quick to help and always looking for ways to improve the employee experience

Eager to learn and take on new challenges-you don’t need to know everything, but you’re not afraid to figure it out

Process-minded-you enjoy building structure and bringing clarity to complex or evolving situations

Discreet and professional-you know how to handle confidential information with care

Collaborative and adaptable-you communicate well and thrive in a fast-moving environment

Working at Sanctuary AI

Sanctuary AI is an equal opportunity employer; employment with Sanctuary AI is governed based on skills, competence, and qualifications and will not be influenced in any way by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability, or any other legally protected status. In 2023, Sanctuary AI moved into a state-of-the-art office facility and has been recognized by LinkedIn as a Top Startup company.

Compensation and Benefits

Sanctuary offers a market-leading compensation package that includes competitive salaries, equity stakes, and a full suite of benefits for permanent employees, encompassing health coverage, paid time off, cutting-edge work facilities, and worksite flexibility by role. Our commitment to fairness ensures that our total compensation consistently surpasses market standards.

About Sanctuary AI

Founded in 2018, Sanctuary builds humanoid robots and a novel control system for them that integrates symbolic logic and reasoning with data-driven robot foundation models. We use our robots to collect vision, audio, touch, and proprioception data from the perspective of the robot while they perform real-world work tasks. We use that data to train multimodal robot foundation models. Because our systems are vertically integrated, we can design, deploy, and refine at scale. Our mission is to create the world's first human-like intelligence in general-purpose robots.

Recruiting and Employment Agency Notice:

Recruitment and hiring is conducted internally by Sanctuary AI. We are not seeking or soliciting any new agency partnerships or agreements at this time. Any employment agency or professional recruiter (“Agency”) that provides an unsolicited resume(s) or otherwise presents a prospective job candidate through the Sanctuary AI career site or directly to any Sanctuary AI employee, irrevocably grants to Sanctuary AI the unrestricted right to engage, hire, or contract with that candidate at Sanctuary AI's sole discretion without any compensation to the Agency. We appreciate your interest in working together, and should the need arise our Talent Acquisition team will contact any external firms directly.

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