Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
As the Product Manager for Claude.ai, you will shape how users harness the power of Claude in their daily work and lives. You'll own the core Claude.ai consumer experience, focusing on helping users quickly understand, adopt, and derive lasting value from its capabilities. Working at the intersection of cutting-edge AI and user experience, you'll transform Claude's advanced capabilities into intuitive, practical tools that solve real problems for our users.
Responsibilities:Product Strategy & Vision
- Define and execute the product vision and strategy for Claude Pro, making frontier AI capabilities accessible and valuable to a broad user base
- Develop and maintain a clear product roadmap that balances rapid iteration with long-term platform evolution
- Identify and prioritize key user personas and use cases that drive sustainable engagement and business growth
User Experience & Product Development
- Partner with design and engineering to create intuitive interfaces that help users effectively leverage Claude's capabilities
- Partner with research teams to productize novel model capabilities
- Drive rapid experimentation in prompting patterns, UI flows, and feature development to optimize user success
Metrics & Impact
- Define and track core metrics for user engagement, retention, and value creation
- Analyze user behavior patterns to identify opportunities for product improvement and feature development
- Develop and validate frameworks for measuring AI assistance quality and user success
- Partner with research teams to understand how different user segments interact with and benefit from Claude
Cross-functional Leadership
- Work closely with research teams to understand capability developments and identify productization opportunities
- Collaborate with sales, support, and success teams to gather insights and ensure smooth user experiences
- Partner with marketing to develop compelling narratives and educational content that drives adoption
- Engage with the security and trust teams to maintain high standards for safe and responsible AI deployment
- 6+ years of product management experience, with a track record of shipping successful consumer or prosumer applications
- Demonstrated ability to deeply understand user needs and translate them into clear product requirements
- Strong analytical skills with experience using data to drive product decisions
- Excellence in cross-functional collaboration and stakeholder management
- Clear communication skills with ability to translate complex technical concepts for various audiences
- Experience building products in the AI/ML space
- Familiarity with large language models and their applications
The expected salary range for this position is:
Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
How we're differentWe believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.