About Care.com
Care.com is a consumer tech company with heart. We’re on a mission to solve a human challenge we all face: finding great care for the ones we love. We’re moms and dads and pet parents. We have parents and grandparents so we understand that everyone, at some point in their lives, could use a helping hand. Our culture and our products reflect that.
At Care.com, we bring together innovators, self-starters, and big thinkers to solve universal challenges and connect people in meaningful ways. Leveraging data analytics, AI, and cutting-edge technologies, we empower families and caregivers through impactful solutions. We are seeking a Senior Product Manager with a consumer-focused mindset and a proven ability to drive growth through incremental improvements and bold, strategic innovations. Ideal candidates have experience taking products from zero to one and a background in marketplace, subscription, or transaction-based businesses.
About the role
As a Product Manager at Care.com, you will drive growth by optimizing subscriptions, pricing strategies, and conversion. Using data-driven insights and experimentation, you’ll enhance user experiences, increase customer LTV, and deliver measurable business outcomes. Collaborating with engineering, design, marketing, and analytics teams, you’ll lead impactful initiatives that balance incremental improvements with bold innovations, shaping how families and caregivers connect.
This is a hybrid position, we are in office Monday, Wednesday, Thursday with offices in Salt Lake City Utah, Austin Texas, & Dallas Texas
What you’ll do
- Design, build, and test experiments to optimize subscription flows, improve conversion rates, and reduce friction in the conversion funnel.
- Identify opportunities to enhance the subscription lifecycle, focusing on pricing and packaging to drive customer acquisition and monetization.
- Develop and execute a roadmap of A/B and multivariate tests that balance short-term wins with long-term customer lifetime value.
- Partner closely with cross-functional teams—including engineering, design, marketing, and analytics—to align on objectives and deliver impactful solutions that strengthen our two-sided marketplace.
- Leverage data and insights to understand user behaviors, evaluate test outcomes, and guide ongoing optimizations to the subscription experience.
- Lead cross-functional monetization initiatives, including pricing and packaging innovation, ancillary product development, and strategies to increase customer lifetime value.
- Prioritize initiatives with a focus on delivering the highest impact for both users and the business, ensuring meaningful and measurable results.
Who You Are:
- Experienced problem solver: You have 3-5 years of product experience, with a proven track record of driving growth through subscription, pricing, or marketplace innovations. You thrive on solving complex customer problems and leading cross-functional teams to deliver impactful solutions.
- Curiosity fuels your approach: you’re eager to uncover insights, ask the right questions, and explore bold ideas that create meaningful value for users and the business.
- Data Driven: Data is at the core of your decision-making. You are skilled in using analytics tools and SQL to uncover opportunities, measure outcomes, and inform product strategies.
- Bias for action: You have a strong bias for action, making thoughtful decisions even with incomplete information and navigating challenges to keep momentum.
- A bar raiser: You inspire those around you to excel, constantly raising the bar for quality, creativity, and results. “That’s how it’s always been done” is never in your vocabulary.
- Ownership drives you: You think holistically about both the product and the business, balancing user needs with metrics like funnel optimization and P&L impact.
- A compelling story-teller: Your storytelling brings data and ideas to life, effectively engaging stakeholders and aligning teams around a shared vision.
- Collaborative partner: you are able to build strong relationships, you are a servant leader to your engineering team, and you seamlessly juggle priorities of multiple
We value diversity
We know that the best ideas come from teams where diverse points of view uncover new solutions to hard problems. We welcome and value individuals who bring diverse life experiences, educational backgrounds, cultures, and work experiences.
Company Overview:
Available in more than 21 countries, Care.com is the world's leading platform for finding and managing high-quality family care. Care.com is designed to meet the evolving needs of today's families and caregivers, offering everything from household tax and payroll services and customized corporate benefits packages covering the care needs of working families to innovating new ways for caregivers to be paid and obtain professional benefits. Since 2007, families have relied on Care.com's industry-leading products—from child and elder care to pet care and home care. Care.com is an IAC company (NASDAQ: IAC).
Salary Range:
125,000 - 140,000 The base salary range above represents the anticipated low and high end of the salary range for this position. Actual salaries may vary and may be above or below the range based on various factors including but not limited to work location, experience, and performance. The range listed is just one component of Care.com's total compensation package for employees. Other rewards may include annual bonuses and short- and long-term incentives. In addition, Care.com provides a variety of benefits to employees, including health insurance coverage, life, and disability insurance, a generous 401K employer matching program, paid holidays, and paid time off (PTO).