Product Manager, Model Customization at OpenAI

About the Team 

Our team brings OpenAI’s most advanced technology to the world through our products, including notable releases such as ChatGPT, GPT-4, the Whisper API, and DALL-E. We empower both consumers and developers to leverage our state-of-the-art AI models, enabling unprecedented capabilities.

Across all product lines, we prioritize responsible usage of these powerful tools, aligning with OpenAI’s commitment to safely deploying Artificial General Intelligence (AGI) that is broadly beneficial. Safety takes precedence over rapid growth.

About the Role 

Customers seek the smartest models with optimal cost and latency. Fine-tuning models for large-scale applications is highly effective for this purpose. We are searching for a Product Manager (PM) to define and lead the product direction for our model customization offerings. This role involves deep collaboration with engineering and research teams to develop a powerful, intuitive customization suite, as well as with Go-to-Market (GTM) strategies to maximize global impact.

This position is based in San Francisco, CA, and operates under a hybrid work model with three days in the office per week. Relocation assistance is available for new hires.

In this role, you will:

• Spearhead the development and implementation of cutting-edge AI research by crafting the vision, strategy, roadmap, and execution plans.

• Translate user feedback into detailed product requirements, narratives, and technical specifications.

• Utilize data to understand user needs and inform future product development.

• Collaborate with a wide range of stakeholders, including research, product design, and engineering teams.

You might thrive in this role if you:

• Have over 6 years of product management or related industry experience.

• Hold a bachelor's degree in Computer Science, Engineering, Information Systems, Analytics, Mathematics, Physics, Applied Sciences, or a related field.

• Possess proven experience in a technical environment, working with cross-functional teams to drive the product vision, define requirements, and navigate key milestones.

• Enjoy building products from scratch.

• Demonstrate strong leadership, organizational, and execution skills, along with exceptional communication abilities.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. 

We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or any other legally protected status. 

For US Based Candidates: Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.

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At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.