Product Marketing Manager, Communication Developer Services

Are you passionate about connecting customers to solutions that enhance their productivity and enable secure collaboration and messaging with their end-users? Are you eager to shape the way enterprises communicate with their customers via notifications, email, messaging, and video? AWS Communication Developer Services is changing how third-party software, and manage their cloud spend? AWS Marketplace is fundamentally changing how customers find, try, buy, and use third-party software, data, and services on AWS.Are you interested in cutting edge AI technology? Are you looking for a role that will challenge both your creative skills and analytical abilities? Do you enjoy a fast-paced workplace where you be instrumental in telling impactful thought leadership and customer stories? The AWS Identity and Checkout team is looking for a highly motivated Product Marketing Manager to drive product launches, thought leadership content, and go-to-market programs for AWS Identity and Checkout products - Amazon Just Walk Out, Amazon One, and Amazon Dash Carts that are transforming the way we shop, work, and live our lives.

We are seeking a talented Product Marketing Manager with strong creative and storytelling skills, to join the AWS Identity and Checkout team to develop a customer-centric narratives and deliver engaging experiences to drive top-level business goals. As a key team member in this fast growing, exciting space you will have the opportunity to help lead early market development efforts, establish compelling messaging, drive global growth, and help shape the future this AI-powered technology that will have a significant impact on our customers’ businesses. You will partner closely with AWS Executives, Product Managers, Marketing, Sales, and Partner leads.

Position may be located in Seattle, WA, Boston, MA, Austin, TX, or the Bay Area in CA. Relocation offered from within the US to Seattle, Austin, and Bay Area locations only. Boston is not eligible for relocation services.

Key job responsibilities
- Development of thought leadership product positioning and customer facing messaging
- Work with executive leadership, at both the strategic and tactical level, to champion bold, creative ideas
- Articulate complex technical concepts in simple terms
- Define strategy, metrics, measurement plan, and testing plan for related programs
- Test and refine new marketing approaches and channels to reach and engage key audiences
- Own product launches and programs from end-to-end: managing creative processes, targeting and segmentation, planning, execution, reporting, and optimization
- Analyze messaging and campaign effectiveness, data-driven
- Work effectively across AWS with groups such as engineering, marketing, sales, business development, and evangelists to achieve our joint business goals


A day in the life
Product Marketing is responsible for developing crisp, highly differentiated, and compelling positioning and messaging for AWS and its services. We tell AWS’s most important and interesting stories to educate customers about what is possible when you build on AWS.

About the team
About AWS

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.



Sales, Marketing and Global Services (SMGS)

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.

We are open to hiring candidates to work out of one of the following locations:

Austin, TX, USA | Boston, MA, USA | San Francisco, CA, USA | Santa Clara, CA, USA | Seattle, WA, USA