Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Research Data Processing & Insights LeadResearch Data Processing & Insights Lead, Advisors Research Center, MastercardOur Purpose
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.
Job Title
Research Data Processing & Insights Lead, Advisors Research Center, Gurugram, India
All About Us
The Data & Services team is a key differentiator for Mastercard providing the cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. We combine traditional management consulting with our rich data assets and in-house technology to provide our clients with powerful strategic insights and recommendations. Centered on data-driven technologies and innovation, these services include consulting, loyalty and marketing programs, test-and-learn business experimentation, and data driven information and risk management services. While specializing in the payments industry, Mastercard Data & Services also works closely with major retailers, airlines, and other enterprises, leveraging data and insights garnered from within and beyond its network.
All About the Role
Advisors Research Center is a new capability designed to respond to fast evolving customer needs for high-quality research support, with the important mission of value realization in developing insights and recommendations. This capability augments Advisors traditional areas of strength.
Advisors Research Center is a Global Research-oriented Competency That Applies Proven, Accredited Research and Domain Experience To Partner With Any Client Worldwide to Help Them Drive Measurable Value By
• This role involves processing, cleaning, and organizing large sets of market research data to ensure accuracy and reliability for business insights.
• The ideal candidate will have experience working with data analysis tools, an eye for detail, and a passion for turning raw data into actionable insights.
• Provide key insights based on primary research and/or analyzing the data available
All About You
• Have experience in working on quantitative research techniques and managing data processing, cleaning, and organizing large sets of market research data.
• Partner with market research and analytics teams to align data processing efforts with project goals, timelines, and deliverables. Provide support to ensure data readiness for analysis and reporting.
• Develop and script surveys using online survey tools, ensuring proper question logic, data validation, and alignment with research objectives.
• Design and generate custom data tables based on specifications provided by internal research teams. Ensure outputs offer clarity, insight, and support actionable recommendations.
• Oversee the structuring of raw survey data according to research requirements, market segments, and analytic frameworks to ensure consistency and reliability.
• Collaborate with third-party research vendors to ensure timely, accurate, and efficient survey data delivery. Coordinate data collection activities in line with project timelines and specifications.
• Utilize statistical software and spreadsheet tools to analyze quantitative (and some qualitative) data, transforming raw information into actionable business insights.
• Leverage processed data to develop key insights and contribute to thought leadership initiatives across the organization.
• Assist in the development of clear and compelling data visualizations, tables, and charts that communicate findings effectively to internal teams and clients.
• Create and maintain a centralized data repository. Ensure timely updates, data version control, and secure access for relevant stakeholders.
All About Your Education & Skills
• Have 10-12 years of extensive experience across a variety of quantitative research projects, demonstrating the ability to handle different research methodologies and data types.
• A bachelor’s degree in Statistics, Computer Science, Business, Economics, Market Research, or a related field.
• Prior experience in data processing, data entry, or market research, with a solid understanding of the market research process from start to finish.
• Advanced proficiency in Microsoft Excel, including the use of pivot tables, advanced formulas, and data visualization tools for effective analysis.
• Familiarity with statistical software such as SPSS, Python, to process and analyze complex datasets.
• Demonstrated capability to script surveys using various survey platforms, ensuring seamless data collection and quality control.
• Exceptional attention to detail, ensuring high levels of data accuracy and the ability to convert raw data into actionable insights.
• Strong communication and collaboration skills to effectively engage with both internal teams and external vendors to achieve project objectives.
• Excellent organizational skills with the ability to meticulously document processes and track project milestones and progress.
• Fluency in both the local office language and English is essential; additional language skills are a plus.
• Proficiency in Microsoft Word, Excel, and PowerPoint is required, with knowledge of project management tools being a valuable asset.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed.
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.