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In this position, you will play a critical role in supporting and optimizing our revenue operations, working with a dynamic team dedicated to creating efficiencies in financial and operational workflows across our agency. This role is ideal for a proactive individual eager to learn and grow within the digital marketing and operations space, helping us streamline processes and ensure data integrity. You will have exposure to several key functions of the business, including billing management, Salesforce administration, and media reconciliation.
We’re looking for someone organized and detail-oriented who can work collaboratively and also take new areas of ownership and run with them autonomously. A core area of ownership for this role will be establishing and managing an efficient billing management process for our clients. You’ll also support Media Buying Agreements (MBAs) and handle media reconciliation, providing crucial assistance in ensuring data accuracy and compliance. The right candidate will have an analytical mindset, able to connect the dots between various operational processes, and a knack for finding solutions to keep our revenue operations at peak performance.
Responsibilities:
- Client Billing Management: Develop, stand up, and autonomously manage the billing management process for our initial test clients, ensuring timely and accurate billing operations.
- Salesforce Support: Support the RevOps team with Salesforce data management.
- Media Reconciliation: Assist in reconciling media spends and working with the Media Buying Agreements (MBAs) to ensure accurate tracking and billing.
- Additional Duties: Perform other duties as assigned to support the RevOps team, including special projects and data audits.
The essentials:
- Experience: 2-3 years in a finance, operations, or related role, ideally within a digital marketing or agency setting is strongly preferred.
- Billing & Reconciliation: Familiarity with billing processes and reconciliation for client services or media buying.
- Salesforce Proficiency: Experience working in Salesforce (or other CRM systems) is preferred.
- Analytical Mindset: Ability to interpret data, spot discrepancies, and solve issues with a data-driven approach.
- Detail-oriented: High attention to detail, especially when managing financial and client data.
- Flexible Work Style: Comfortable taking initiative and working autonomously to manage core areas of responsibility.
We’re looking for a candidate who thrives in a collaborative yet fast-paced environment and who can navigate both strategic and tactical elements of revenue operations. If you are detail-oriented, highly organized, and ready to grow within a supportive team, we’d love to see your application!
About Monks
Monks is the global, purely digital, unitary operating brand of S4Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global marketing and technology services to accelerate business possibilities and redefine how brands and businesses interact with the world. Its integration of systems and workflows delivers unfettered content production, scaled experiences, enterprise-grade technology and data science fueled by AI—managed by the industry’s best and most diverse digital talent—to help the world’s trailblazing companies outmaneuver and outpace their competition.
Monks was named a Contender in The Forrester Wave™: Global Marketing Services. It has remained a constant presence on Adweek’s Fastest Growing lists (2019-23), ranks among Cannes Lions' Top 10 Creative Companies (2022-23) and is the only partner to have been placed in AdExchanger’s Programmatic Power Players list every year (2020-24). In addition to being named Adweek’s first AI Agency of the Year (2023), Monks has been recognized by Business Intelligence in its 2024 Excellence in Artificial Intelligence Awards program in three categories: the Individual category, Organizational Winner in AI Strategic Planning and AI Product for its service Monks.Flow. Monks has also garnered the title of Webby Production Company of the Year (2021-24), won a record number of FWAs and has earned a spot on Newsweek’s Top 100 Global Most Loved Workplaces 2023.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.