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THE ROLE:
The Sales Operations Manager will be responsible for the dedicated operations support of Lenovo within the Lenovo Sales Team including but not limited to supply escalations, revenue/attainment management, short/long range demand/supply forecasting, and financial planning.
THE PERSON:
The successful candidate will have a knowledge of sales forecasting, demand/supply planning, Salesforce systems, and will bring and will bring strong analytical/excel skills to the team. The position requires strong horizontal leadership skills, the ability to communicate externally and internally with all levels of the organization, and a commitment to customer satisfaction and AMD's business objectives.
KEY RESPONSIBILITIES:
- Coordinate cross functionally with Supply Chain, Logistics, BU, and Finance to provide Sales Operations support for Lenovo Account including but not limited to supply escalations, revenue management, and demand/supply forecasting
- Primary interface with Lenovo customer contacts on daily supply inquiries, hot expedites, logistics support, etc.
- Develop relationships with Customer Ops representative as first point of contact for tactical supply related inquiries
- Develop relationships with Business Unit counterpart and become the “Voice of the Customer” for open issues
- Support weekly attainment deliverables including revenue upside/downside analysis, areas of opportunity, and SFDC data management process per weekly deadlines
- Hands on management to enter pricing quotes, manage right of return process,
- Provide the weekly analysis for revenue attainment management
- Track billings and backlog against forecast and annual operating plan
- Review the customers forecast, highlight any changes that may require escalations to meet the demands.
PREFERRED EXPERIENCE:
- Customer facing experience/background
- Good working knowledge of CRM (SFDC), SAP, and all Microsoft systems & tools.
- Solid knowledge of order placement and fulfillment process well as an understanding of the financial and related applications.
- Key analytical, finance and business acumen
- Strong Excel skills on pivots, vlookup, shortcuts, etc
- Ability to accommodate flexible working hours
- Strong attention to detail and sense of urgency
#LI-SC1
Benefits offered are described: AMD benefits at a glance.
AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law. We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective laws throughout all stages of the recruitment and selection process.
Benefits offered are described: AMD benefits at a glance.
AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law. We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective laws throughout all stages of the recruitment and selection process.
THE ROLE:
The Sales Operations Manager will be responsible for the dedicated operations support of Lenovo within the Lenovo Sales Team including but not limited to supply escalations, revenue/attainment management, short/long range demand/supply forecasting, and financial planning.
THE PERSON:
The successful candidate will have a knowledge of sales forecasting, demand/supply planning, Salesforce systems, and will bring and will bring strong analytical/excel skills to the team. The position requires strong horizontal leadership skills, the ability to communicate externally and internally with all levels of the organization, and a commitment to customer satisfaction and AMD's business objectives.
KEY RESPONSIBILITIES:
- Coordinate cross functionally with Supply Chain, Logistics, BU, and Finance to provide Sales Operations support for Lenovo Account including but not limited to supply escalations, revenue management, and demand/supply forecasting
- Primary interface with Lenovo customer contacts on daily supply inquiries, hot expedites, logistics support, etc.
- Develop relationships with Customer Ops representative as first point of contact for tactical supply related inquiries
- Develop relationships with Business Unit counterpart and become the “Voice of the Customer” for open issues
- Support weekly attainment deliverables including revenue upside/downside analysis, areas of opportunity, and SFDC data management process per weekly deadlines
- Hands on management to enter pricing quotes, manage right of return process,
- Provide the weekly analysis for revenue attainment management
- Track billings and backlog against forecast and annual operating plan
- Review the customers forecast, highlight any changes that may require escalations to meet the demands.
PREFERRED EXPERIENCE:
- Customer facing experience/background
- Good working knowledge of CRM (SFDC), SAP, and all Microsoft systems & tools.
- Solid knowledge of order placement and fulfillment process well as an understanding of the financial and related applications.
- Key analytical, finance and business acumen
- Strong Excel skills on pivots, vlookup, shortcuts, etc
- Ability to accommodate flexible working hours
- Strong attention to detail and sense of urgency
#LI-SC1