Monks

Senior Account Manager

Auckland
6 days ago

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THE ROLE

As a Senior Account Manager at Media.Monks you will work with our stellar team to manage media campaigns for a portfolio of clients. This is a consultative role advising clients on ways to harness different technology solutions, and optimise their digital media performance to drive long-term value and manage their media campaigns. Technology is outpacing our clients’ abilities to adopt and implement these tools so they look to our team for our strategic knowledge of the digital space coupled with our platform know-how to bring results.

 

THE DAY-TO-DAY

  • Manage media campaigns through the full account management life cycle. You will be the key player in kick off meetings, client relationship management, tech stack implementation, media optimisation, and quarterly business planning.
  • Develop and grow relationships with clients, Media.Monks’ partners (such as Google, The Trade Desk, etc), agencies, and internal stakeholders, in order to ascertain business needs and craft the best strategic and tactical approach.
  • Advise clients on industry trends, the competitive landscape, and how this impacts them.
  • Partner with our sales team on proposal responses, technical demos, and marketing efforts.
  • Analysing data for reporting and optimising advertising campaigns.
  • Align client's needs with our solutions to help them achieve their goals and uncover opportunities to drive long term value.
  • Keep the pulse of the market and roll out processes & products that would add value to our clients.
  • Providing analysis, insight, and expertise for clients on our products and offerings.
  • Helping to strategise and improve our account management teams' processes and operations.
  • This person may be responsible for managing accounts across the APAC region.
  • Support the Team Lead in mentoring and assisting the Associate Account Manager and Account Manager.

 

WHAT YOU BRING TO THE TABLE

  • 4+ years of digital advertising account management and/or media planning experience, whether at a publisher, agency, trading desk, technology company, or other.
  • Hands-on experience with ad buying tools such as Google Marketing Platforms (DV360, CM360, SA360), The Trade Desk, Meta, LinkedIn, Snapchat, Tiktok, Google Ads, Twitter, etc.
  • Commercial acumen including pricing, budgeting, negotiation, and revenue growth. Assess their ability in identifying and capitalising on business opportunities, managing financial risks, and aligning client needs with Media.Monks’ offerings.
  • Strong data analysis abilities (v-lookups, pivot tables and similar).
  • Basic understanding of data platforms and concepts would be preferred but is not required.
  • Hands-on experience with analytics tools or cloud based software such as Google Analytics, Firebase, Adobe Analytics, Google Cloud Platform or similar would be highly regarded but is not required.
  • Excellent consultative approach when developing and managing business relationships.
  • Innovative thinker who brings ideas and strategies to life.
  • Familiarity with planning tools (Roy Morgan, GWI, Pathmatics, Nielsen, etc) would be preferred but is not required.
  • An understanding of the broader martech/adtech ecosystem would be preferred but is not required.
  • Excellent customer service skills.
  • Flexible, versatile and driven to obtain new skills and scale knowledge to take on uncharted territory.
  • Basic understanding of Project Management theory would be preferred but is not required.
  • Able to own client relationships with support from Team Lead when needed.
  • A positive presence in the office, fostering a welcoming atmosphere and engaging in internal discussions.


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About Monks

Monks is the global, purely digital, unitary operating brand of S4Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global marketing and technology services to accelerate business possibilities and redefine how brands and businesses interact with the world. Its integration of systems and workflows delivers unfettered content production, scaled experiences, enterprise-grade technology and data science fueled by AI—managed by the industry’s best and most diverse digital talent—to help the world’s trailblazing companies outmaneuver and outpace their competition.

Monks was named a Contender in The Forrester Wave™: Global Marketing Services. It has remained a constant presence on Adweek’s Fastest Growing lists (2019-23), ranks among Cannes Lions' Top 10 Creative Companies (2022-23) and is the only partner to have been placed in AdExchanger’s Programmatic Power Players list every year (2020-24). In addition to being named Adweek’s first AI Agency of the Year (2023), Monks has been recognized by Business Intelligence in its 2024 Excellence in Artificial Intelligence Awards program in three categories: the Individual category, Organizational Winner in AI Strategic Planning and AI Product for its service Monks.Flow. Monks has also garnered the title of Webby Production Company of the Year (2021-24), won a record number of FWAs and has earned a spot on Newsweek’s Top 100 Global Most Loved Workplaces 2023.

 

We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us. 

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