Company Description
About Grab and Our Workplace
Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.
Job Description
Get to Know the Team
Grab's Fulfilment Team acts as a horizontal platform tech family with the goal of deepening fulfilment capabilities for all Grab businesses in a platform manner and providing them solutions which help connect our driver partners to Grab customers and create a highly reliable, cost efficient and faster transportation and logistics platform.
The Fulfilment Product Analytics Team advances product innovation with analytics and experimentation best practices. We ship a large number of features and that means tuning models, evaluating changes and running experiments to drive better outcomes for our driver partners and millions of customers across South East Asia. We are looking for an passionate data scientist to join our growing team.
Get to Know the Job
Your role is to help product teams be more data-driven and objective, provide guidance for the design of controlled experiments and influence the direction of our product roadmap with data. You will work with product managers, engineers, designers, and business stakeholders across the company with recommendations on how to learn from unexpected results, study underlying causes for them and iterate on the next set of products to build for our users.
This role is based in Petaling Jaya and onsite.
The Critical Tasks You Will Perform
- You will be an industry subject matter expert in using data to measure and analyze business/product performance in each of our markets and lines of business.
- You will lead the exploration of business/product issues/opportunities, uncover insights and/or identify targeted areas for growth.
- You will partner closely with the broader product and engineering team to design and analyze experiments that drive key product decisions.
- You will localize, tune in-production models to new cities / markets to enable product velocity.
- You will lead expert teams to rollout effective products/services and to expand Grab's universe of data for building richer insights.
- You will provide thought leadership and generate data-driven hypotheses to solve key Product/Business problems.
- You will develop mixed effect, causal inference models to understand interaction effects or product configurations that are working sub optimally.
- You will build and manage anomaly detection systems to intelligently alert about slow-moving changes or sudden anomalies in product or system metrics.
- You will develop analytics tools to help data teams and other disciplines be more effective at debugging, data summarization and at debugging, data summarization and at analysis of results.
Qualifications
What Essential Skills You Will Need
- You have at least 4 years of experience in data-related or quantitative fields such as Analytics, Science, Statistics, or Mathematics.
- You are fluent with SQL, Python, R or other scripting/programming languages.
- You are experienced in handling large datasets and maintaining complex Extract, Transform and Load (ETL) processes.
- You have solid statistical knowledge and hands-on experience running and analysing controlled experiments.
- You are proficient in creating dashboards using Tableau, PowerBI or other visualisation tools.
Additional Information
Life at Grab
We care about your well-being at Grab, here are some of the global benefits we offer:
- We have your back with Term Life Insurance and comprehensive Medical Insurance.
- With GrabFlex, create a benefits package that suits your needs and aspirations.
- Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
- We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
- Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours
What We Stand For At Grab
We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.