At Hume AI, we are dedicated to building a developer platform that empowers creators to integrate empathic AI into their applications. Our platform offers cutting-edge tools and APIs that enable developers to create AI-driven solutions that understand and respond to human emotions. By joining our team, you'll be part of a mission to revolutionize how technology interacts with humans, making it more intuitive, empathetic, and impactful.
About Us
Hume AI is dedicated to building artificial intelligence that is directly optimized for human well-being. We have just raised a Series B funding round and launched a new flagship product, an empathic AI assistant that can be built into any application.
Where other AI companies see only words, our API can see (and hear) the other half of human communication: subtle tones of voice, word emphasis, facial expression, and more, along with the reactions of listeners. These behaviors reveal our preferences—whether we find things interesting or boring; satisfying or frustrating; funny, eloquent, or dubious. We call learning from these signals “reinforcement learning from human expression” (RLHE). AI models trained with RLHE can serve as better question answerers, copywriters, tutors, call center agents, and more, even in text-only interfaces.
Our goal is to enable a future in which technology draws on an understanding of human emotional expression to better serve human goals. As part of our mission, we also conduct groundbreaking scientific research, publish in leading scientific journals like Nature, and support a non-profit, The Hume Initiative, that has released the first concrete ethical guidelines for empathic AI (www.thehumeinitiative.org). You can learn more about us on our website (https://hume.ai/) and read about us in Forbes, Axios, and The Washington Post.
About the Role
We are seeking a Senior Developer Platform Engineer to join our team. In this role, you will be a key contributor in the development and shaping of our developer platform. You will drive the success of our developer tools, ensuring our APIs are developer-friendly and highly usable. Additionally, you will focus on creating comprehensive documentation and providing top-tier developer support, making it easier for developers to integrate and use our APIs effectively.
Key Responsibilities:
- Provide expert guidance and solutions for technical support queries from our Developer Community Discord Server and strategic partners.
- Author and maintain comprehensive API documentation.
- Oversee and lead the development and maintenance of our TypeScript SDK.
- Design and build advanced tools (client libraries, SDKs, etc.) to simplify API consumption.
- Collaborate in designing APIs to enhance usability and streamline flows.
- Champion the needs of the developer community, gathering insights to inform product improvements.
- Mentor and develop junior engineers, fostering a culture of continuous learning and improvement.
Qualifications:
- 3+ years of experience in customer support for API products.
- 3+ years of experience designing and shipping developer tools.
- 3+ years of web development experience with TypeScript.
- Proficiency with API definitions and specifications, including OpenAPI and AsyncAPI.
- Proficiency in technical writing, particularly in API documentation.
- Excellent communication and collaboration skills.
What We Offer:
- Competitive salary and benefits package, including 401k and fully paid health, vision, and dental insurance
- Opportunity to work in person in our San Jose office