3 days ago

Senior Product Manager Innovation, Trade-In Team

US, WA, Seattle
Are you passionate about building transformative customer experiences that sit at the intersection of technology, sustainability, and business growth? Amazon is seeking a Senior Product Manager to own and transform our Trade-in Product offering. This high-visibility role offers a great opportunity to shape how millions of customers interact with Amazon's device upgrade journey.

As the Product Owner within the Trade-in program, you'll have end-to-end feature ownership from concept to launch, working with a dedicated cross-functional team of engineering, UX, operations, analytics, and marketing professionals. You'll be the driving force behind capabilities that define the future of device ownership and sustainability at Amazon.

Key job responsibilities
Key Responsibilities:

- Own end-to-end product strategy and roadmap development, ensuring alignment with DSLT goals while partnering across UX, Marketing, and the Devices Product Lines
- Create compelling new approaches to leverage promotion strategies and drive customer experience improvements and program growth
- Lead customer research and competitive analysis to identify market opportunities and inform product decisions
- Drive innovation through AI and emerging technology integration, creating inspiring customer experiences
- Define and prioritize scalable technical solutions, including APIs and operational tools that support business growth
- Partner with cross-functional teams to deliver features while maintaining high standards of execution
- Leverage data analytics to measure impact and iterate on product improvements

A day in the life
As the Trade-In Senior Product Manager, you'll be:
- Driving key business metrics and providing analytical insights to influence strategic decisions; supporting key goals
- Leading stand-ups with cross-functional teams
- Collaborating with UX on new feature designs and defining requirements for upcoming features
- Building and presenting PRFAQs on strategic initiatives to senior leaders
- Brainstorming innovative solutions with engineering teams to drive technological advancements
- Engaging with customers to gather direct feedback and inform product decisions
- Analyzing market trends and competitive landscape to refine product roadmap

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