POSTED Jul 24
Senior Sales Executive / Enterprise Service Manager, AWS Professional Services
at Amazon ⋅ NL, Amsterdam
Amazon Web Services (AWS) is an industry-leading enabler of digital transformation in the cloud. We are changing the course of history for our customers, and we invite you to make history together with us. If obsession about customer value and business outcomes is part of your DNA, then join us for a career that affords you opportunities to help our customers change how they operate as a digital company in the cloud.
The AWS Professional Services team is seeking an Enterprise Service Manager (ESM) that manages the commercial relationship with 1 to 3 strategic customers in the Benelux. Together with customer teams and AWS partners, the ESM works closely with the AWS account team and owns the end-to-end customer journey for AWS Professional Services in the sales cycle. The ESM is a trusted advisor to senior stakeholders and enables acceleration of business outcomes on AWS Cloud.
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.
Key job responsibilities
The ESM role entails a combination of the following:
• Developing strong relationships with senior executives and enterprise teams to understand customer needs, desired outcomes and key results
• Guiding customer along the journey of cloud adoption and digital transformation, including modernization & migration of existing IT assets
• Providing customer with a great experience when engaging with AWS ProServe, throughout the sales cycle to the delivery of high-quality engagements
• Acting as an evangelist for the full portfolio of AWS platform capabilities and services to accelerate realization of customer outcomes through AWS cloud
• Preparing and presenting commercial and/or strategic proposals to customer C-Suite and executives
• Working with relevant product specialist and delivery experts across AWS to enable customers on AWS Cloud
• Managing commercial agreements and creating Statements of Work (SOWs) with accountability of revenue targets for AWS customers
A day in the life
AWS Professional Services engages in a broad variety of projects and strategic programs with customers desiring to accelerate digital transformation in the cloud.
We sell business outcomes, like supply chain, or factory optimization to manufacturing and retail customers, digital transformation to FSI customers or (Gen)AI/ML data driven optimization to hospitality customers. We help our customers to implement a cloud modernization and migration strategy, including cost optimization of existing workloads and infrastructure to free up resources and capital to invest in differentiating innovation.
We collaborate and work with AWS Partners on scaling our collective cloud expertise and best practices for the benefit of our customers.
About the team
Professional Services employees in our team work at the precipice of Amazon innovation, with customers seeking to adopt industry-changing behaviors, technology, and operating models. Our team consists of passionate and outcome-driven professionals that wake up each day thinking of new ideas that help our customers strengthen the resiliency of their core business. We are fully dedicated to understanding customer needs, and bringing innovation to life through Amazon culture, architecture, and mechanisms. We are partners on eye-level, understand how our customers build products and services, and we are immersed at all times inside potential customer value.
The 30 FTE Benelux is a highly talented and very diverse team collaborating closely, combining work and fun along the journey.
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
The AWS Professional Services team is seeking an Enterprise Service Manager (ESM) that manages the commercial relationship with 1 to 3 strategic customers in the Benelux. Together with customer teams and AWS partners, the ESM works closely with the AWS account team and owns the end-to-end customer journey for AWS Professional Services in the sales cycle. The ESM is a trusted advisor to senior stakeholders and enables acceleration of business outcomes on AWS Cloud.
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.
Key job responsibilities
The ESM role entails a combination of the following:
• Developing strong relationships with senior executives and enterprise teams to understand customer needs, desired outcomes and key results
• Guiding customer along the journey of cloud adoption and digital transformation, including modernization & migration of existing IT assets
• Providing customer with a great experience when engaging with AWS ProServe, throughout the sales cycle to the delivery of high-quality engagements
• Acting as an evangelist for the full portfolio of AWS platform capabilities and services to accelerate realization of customer outcomes through AWS cloud
• Preparing and presenting commercial and/or strategic proposals to customer C-Suite and executives
• Working with relevant product specialist and delivery experts across AWS to enable customers on AWS Cloud
• Managing commercial agreements and creating Statements of Work (SOWs) with accountability of revenue targets for AWS customers
A day in the life
AWS Professional Services engages in a broad variety of projects and strategic programs with customers desiring to accelerate digital transformation in the cloud.
We sell business outcomes, like supply chain, or factory optimization to manufacturing and retail customers, digital transformation to FSI customers or (Gen)AI/ML data driven optimization to hospitality customers. We help our customers to implement a cloud modernization and migration strategy, including cost optimization of existing workloads and infrastructure to free up resources and capital to invest in differentiating innovation.
We collaborate and work with AWS Partners on scaling our collective cloud expertise and best practices for the benefit of our customers.
About the team
Professional Services employees in our team work at the precipice of Amazon innovation, with customers seeking to adopt industry-changing behaviors, technology, and operating models. Our team consists of passionate and outcome-driven professionals that wake up each day thinking of new ideas that help our customers strengthen the resiliency of their core business. We are fully dedicated to understanding customer needs, and bringing innovation to life through Amazon culture, architecture, and mechanisms. We are partners on eye-level, understand how our customers build products and services, and we are immersed at all times inside potential customer value.
The 30 FTE Benelux is a highly talented and very diverse team collaborating closely, combining work and fun along the journey.
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.