Senior Technical Product Manager, Platform Engineering

Create meaningful customer impact by driving developer success across the platform user journey

We are seeking a strategic and execution-focused Sr Technical Product Manager for our Platform Engineering unit. Your focus will be on the development and optimization of internal developer platform features by providing self-service infrastructure and resources, ensuring we are following the highest technical standards, and promoting best practices across R&D. Through automation, collaboration, and continuous innovation, we strive to support operational excellence and drive the success of our SaaS platform. 

As Senior Technical Product Manager, you will:

• Lead platform initiatives that enhance internal user experience by delivering seamless solutions to optimize core functionalities of the internal developer platform (CI / CD, Infrastructure, Security, Site Reliability, etc…)
• You will drive internal client success through improved onboarding, adoption, engagement, and conversion across features and workflows.
• Define product success, track and measure key metrics, and make strategic decisions to remove underperforming or redundant features, ensuring the internal developer platform remains optimized and aligned with business goals.
• Establish a clear roadmap with measurable goals to accelerate the developer performance, improve the developer experience and perfect Coveo’s product reliability.
• Conduct in-depth internal customer research to shape product strategies, refine feature sets, and simplify technical complexity within the internal platform product.

Here is what will qualify you for the role

• 5+ years of experience in product management within a SaaS environment (ideally B2B)
• Deeply customer-focused and passionate about delivering solutions that address their needs
• Exceptional communication skills, able to educate and guide various teams
• Strong experience with technology platforms and enterprise software solutions
• Ability to balance business priorities and resources to enhance time to value

What would make you stand out 

• Technical experience in software engineering / developer experience
• Collaborator with a let’s get it done attitude without compromising on our values
• Strong knowledge of user-centered design principles
• Growth mindset with humility, always open to learn and improve
• You live by extreme ownership, and take full responsibility for the product's lifecycle and its outcomes, ensuring both the team and customer needs are met effectively
• Strong knowledge and passion for platform engineering

Do you think you can bring this role to life? Or add your own color? You don’t need to check every single box; passion goes a long way and we appreciate that skillsets are transferable.

Send us your application, we want to hear from you! / Send us your application, we want to know what you're all about!

Join the Coveolife! #li-hybrid

We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.