Senior Technical Product Manager (Technical)

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

The newly formed Solution Validation Growth (SVG) team within Consumer payments is looking for an individual with a technical bent of mind and interest in product ownership to help us continue to grow and launch new features and services. This role reports to Validation vertical with in SVG 

The Sr. Technical Product Manager requires hands-on experience which includes the following responsibilities: 

• Work closely with Visa’s technology and product teams to understand new business initiatives as well as the impact on current and new client projects and build Validation platform for Sandbox and Production, be the Product owner for the Validation platform  

• Executing proof of concepts, develop coded prototypes to validate that the user interaction flows documented in the service blueprint developed by the UX designers, Product and the Solution Architects are technically feasible.  

• Apply business and systems thinking to analyse and synthesize the output of a proof of concept to generate new insights that can drive changes to the service blueprint. 

• Use your knowledge of a best in class and inclusive user experience, together with your knowledge of the latest developments in UX technologies to validate that the service blueprint stretches the technical “art of possible” in the direction of delivering the best possible experience.  

• Demonstrate the value of prototyping as an integral and regular step in the design and validation process of conceptualizing, refining, and finalizing a solution, service, or product. 

• Be able to write up detailed technical documentation, including architectural flows and sequence diagrams for the prototypes developed. 

• Lead the technical aspect of conversations with clients and partners on the UX and technical flows.  

• Stay abreast of the latest UX technologies and identify ways to utilize them. 

• Develop a strong partnership with the product and design teams and use that relationship to drive the evaluation and validation of cutting-edge technologies that elevate the UX delivered by those teams.  

• Evaluate Visa and partner integration models and supporting documentation to ensure that they deliver a best-in-class developer experience.  

• Be seen as the subject matter expert in UX technologies by product, design and technology teams. 

• Discuss technical implementation details with architects and other technical teams. 

• Collaborate with engineering teams to build robust, reliable, and scalable payment processing platforms. 

• Proactively identify and recommend opportunities for process improvement resulting in improved efficiency and effectiveness, cost/benefit analysis and increased customer satisfaction. 

• Build and enhance positive working relationships with internal and external stakeholders. 

• Lead the User Acceptance Test strategy 

• Define product/technical requirements which involve writing clear, thorough, and detailed user stories for complex features and product sets. 

• Work very closely with development and QA organization to ensure technical specifications and final product meet business requirements. 

• Support the development team in building deliverables in accordance with compliance, security and quality standards for Visa required deliverables and the card payment ecosystem 

• Participate in daily scrum meetings for the teams executing on projects being driven. 

This position may require off-scheduled work including late evenings / weekends in support of client and company configuration changes and associated post-production validation. 

Qualifications

Basic Qualifications:

• 8 or more years of work experience with a bachelor's degree or 6 or more years of relevant experience with an Advanced Degree experience in the job offered or in a related software engineer, front end engineer occupation. 
• Must be able to build front-end and back-end applications from scratch. 
• Must be proficient in writing code and building POCs, using JavaScript/TypeScript, React, and Node.js or and equivalent modern web technology. 
• Expert in web service standards and related patterns (REST, SOAP, gRPC, etc) 
• Solid understanding of database technologies. 
• Experience in software development lifecycle in an e-commerce or web environment 
• Have experience in technical implementations of large scale, highly available, robust web or mobile applications. 
• Proven analytical and problem-solving skills. Ability to respond resourcefully to new demands, priorities, and challenges. 
• Must have experience in Identity solutions like oAuth, OpenID Connect, SAML, security tokens (JWS, JWE, access token, id token) or other IAM 
• Must have Cryptographic knowledge & Key Management 
• Must have experience in scripting for API testing tools such as Postman or similar 
• Have knowledge/experience of Design Thinking. 
• Experience with product management software tools such as Jira Align. 
• Have knowledge of Project management principles. 
• Have knowledge of Agile development methodologies. 
• Hands on experience in developing roadmaps, writing user stories, grooming product backlogs, and coordinating/prioritizing conflicting requirements in a fast paced, ever-changing environment. 
• Proficiency working in an agile environment. 
• Experience working in the Payments space. 
• Strong (internal and external) Client facing (communicative and written) skills 
• Strong organizational and coordination skills 
• Analytical mind – have a curious mindset with an interest in solving problems alongside strong analytical and quantitative skills, driving insight from data analysis. 
• Ability to shift priorities and demonstrate proactive willingness to help others 
• Understanding of how decision may affect other teams and contribute to broader success 

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.