Amazon

Sr. Product Manager Technical, Alexa Enterprise

US, WA, Seattle
2 days ago

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Are you passionate about innovation and making an immediate impact on customers' lives? Are you a data-driven, technical product leader with experience launching enterprise software?

As a Sr. Product Manager Technical, you will be responsible for:

Generating direct revenue as our products improve enterprises' customer or staff experiences, reduce operating costs, and generate incremental revenue;

Managing a portfolio of enterprise SaaS subscriptions for verticals as well as building horizontal services (e.g., common management APIs, communication and personalization features, device and experience management software) that enable Alexa to serve multiple customer segments;

Designing strategies to deepen existing customers' relationships with Alexa inside and outside of the home;

Collaborating with direct customers and channel partners to provide them with APIs and Self-Service User Interfaces to include Alexa Enterprise AI voice experiences in their own industry products.

Key job responsibilities
• Develop requirements, product specifications, go-to-market plans, and marketing campaigns for key product features.
• Lead the product vision and go-to-market strategy for a new strategic business.
• Create buy-in for your vision across the Alexa organization and with external partners.
• Influence leaders across engineering, design, business development, solutions architecture, marketing, PR, legal, and finance to deliver exceptional results.
• Establish key performance indicators, drive feature adoption, and measure the health of your product and business.
• Create and influence product roadmaps across a large organization.

A day in the life
As a Sr. PMT, you'll define the vision and business plan for a new Alexa venture, gaining support from customers, partners, and executives. You'll work with design and engineering to create product requirements and user experiences. Collaborating with marketing, PR, and business development, you'll strategize product launches and drive adoption. You'll develop roadmaps with business development, solutions architecture, and finance to meet P&L goals. Additionally, you'll partner with customers and channel partners to provide APIs for integrating Alexa Enterprise voice experiences into their products.

About the team
Alexa Enterprise's charter is to build and enable indispensable, frustration-free Alexa experiences for properties and enterprises at home worldwide – starting with hotels and senior living communities. We build a portfolio of B2B2C software-as-a-service (SaaS) products that empower developers and enterprise companies to use voice to support their staff and delight their customers.

We serve world-class customers such as Disney, Wynn Resorts, Hard Rock Hotels, Atria Senior Living, Spanish Red Cross, and BayCare Hospitals. Our products have been featured in publications such as CNET and Forbes, and Amazon has celebrated our progress in its quarterly earnings highlights. Customers have told us: "You have saved lives" and "helped our residents connect with their families." Our team values work-life harmony and a diversity of lifestyles and family schedules.

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