Position Summary...
Drives the execution of multiple business plans and projects by identifying customer and operational needs; developing and communicating business plans and priorities; removing barriers and obstacles that impact performance; providing resources; identifying performance standards; measuring progress and adjusting performance accordingly; developing contingency plans; and demonstrating adaptability and supporting continuous learning. Provides supervision and development opportunities for associates by selecting and training; mentoring; assigning duties; building a team-based work environment; establishing performance expectations and conducting regular performance evaluations; providing recognition and rewards; coaching for success and improvement; and ensuring diversity awareness. Promotes and supports company policies, procedures, mission, values, and standards of ethics and integrity by training and providing direction to others in their use and application; ensuring compliance with them; and utilizing and supporting the Open Door Policy. Ensures business needs are being met by evaluating the ongoing effectiveness of current plans, programs, and initiatives; consulting with business partners, managers, co-workers, or other key stakeholders; soliciting, evaluating, and applying suggestions for improving efficiency and cost-effectiveness; and participating in and supporting community outreach events.What you'll do...
About Team
The Conversational AI team at Walmart builds and deploys core AI assistant experiences across Walmart. The team builds the core AI platform, which powers multiple conversational assistants for shopping, customer care and employee assistance across Walmart’s US and International markets. With tens of millions of active users across multiple countries these are among the largest vertical AI assistant experiences in the industry. The team is part of a larger “Emerging Tech” org, which is focussed on utilising emerging technologies like Conversational AI, Extended Reality, Spatial awareness, etc to reimagine and build intuitive and immersive experiences for our customers, sellers and associates.
We are looking for a Staff Engineer to lead the next evolution of the AI assistant platform by defining and building highly scalable Generative AI systems and infrastructure. This will be a hands-on technical leadership role which requires expertise at the intersection of large-scale distributed systems, agent-based architectures, server-side architectures, ML model deployments and scaling, audio/video streaming architectures, and more. Our AI assistants are rapidly incorporating LLMs, agent-based architecture with custom fine-tuned models across multiple data modalities.
What You Will Do
As a Staff Engineer for Walmart, you’ll have the opportunity to
Partner with key business stakeholders and be a thought leader in the Conversational AI space for driving the development and planning of POCs and production AI solutions.
Translate business requirements into strategies, initiatives, and projects. Align these with business strategy and objectives. Drive the execution of the deliverables.
Design, build, test and deploy cutting edge solutions at scale, impacting millions of customers worldwide.
Lead multiple initiatives within the platform, with focus on efficiency, innovation, and leverage.
Provide technical leadership, guidance and mentorship to a small group of highly skilled and motivated engineers.
Interact with Walmart engineering teams across geographies to leverage expertise and contribute to the tech community.
Collaborate with software engineers, ML engineers, and applied scientists to develop next generation of AI assistant experiences.
Be up-to date on industry trends in the latest Generative AI, Speech/Video processing and AI assistant architecture patterns (e.g. agent chaining, COT, RAG, LLM guardrails etc)
Lead innovation and efficiency through the complete problem-solving cycle, from approach to methods to development and results.
Partner and engage with associates in other regions for delivering the best services to customers around the globe.
Proactively participate in the external community to strengthen Walmart's brand and gain insights into industry practices.
What you will bring:
Bachelors with 10+ years or Masters with 8+ years of relevant experience. Educational qualifications should be in Computer Science or related fields
6+ years of experience designing, building large distributed systems for high availability and scale using Java/SpringBoot, NodeJS, Python
6+ years of experience of developing services using managed servicing public cloud platforms such as Azure, GCP
5+ years of experience and fluency with relational/no-sql (e.g., MySQL, Cassandra, etc.) databases
5+ year of experience working with Kafka, ActiveMQ, Caches such as Redis or memcached, Elastic Search, Spark and HDFS
Proven understanding of micro-services-oriented architecture and extensible REST APIs
Advanced knowledge of performance, scalability, and system architecture with an eye toward avoiding and reducing technical debt
Practical knowledge of agile software development methodologies (e.g., XP, scrum, agile)
Experience in working with large code bases and effectively driving large projects
Experience in mentoring engineers and influencing other engineers across the organization
Good problem-solving attitude and analytical skills
Strong communication skills with inclination to high ownership and commitment
Experience in designing large scale AI/ML systems for real-time inferencing and streaming applications would be ideal.
Experience in programming skills across big data and ML engineering stack would be preferred
About Walmart Global Tech
Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. That’s what we do at Walmart Global Tech. We’re a team of software engineers, data scientists, cybersecurity expert's and service professionals within the world’s leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered.
We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail.
Flexible, hybrid work
We use a hybrid way of working with primary in office presence coupled with an optimal mix of virtual presence. We use our campuses to collaborate and be together in person, as business needs require and for development and networking opportunities. This approach helps us make quicker decisions, remove location barriers across our global team, be more flexible in our personal lives.
Benefits
Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include a host of best-in-class benefits maternity and parental leave, PTO, health benefits, and much more.
Belonging
We aim to create a culture where every associate feels valued for who they are, rooted in respect for the individual. Our goal is to foster a sense of belonging, to create opportunities for all our associates, customers and suppliers, and to be a Walmart for everyone.
At Walmart, our vision is "everyone included." By fostering a workplace culture where everyone is—and feels—included, everyone wins. Our associates and customers reflect the makeup of all 19 countries where we operate. By making Walmart a welcoming place where all people feel like they belong, we’re able to engage associates, strengthen our business, improve our ability to serve customers, and support the communities where we operate.
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Minimum Qualifications:Option 1: Bachelor's degree in computer science, computer engineering, computer information systems, software engineering, or related area and 4 years’ experience in software engineering or related area.Option 2: 6 years’ experience in software engineering or related area.Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Master’s degree in Computer Science, Computer Engineering, Computer Information Systems, Software Engineering, or related area and 2 years' experience in software engineering or related area