Overview
Are you a highly skilled IT professional looking for a challenging position with a variety of responsibilities? We have an opening that will allow you to utilize your technical expertise in a fast-paced environment.
Responsibilities
- Function as a member of the systems services administration team
- Provide support and troubleshooting for our Windows, macOS, and Linux environments on physical servers as well as cloud and VMware environments
- Troubleshoot and repair desktop technologies, printers, handheld devices, and audio/video equipment
- Procure software and hardware from local vendors
- Support general system administration duties
- Establish/recommend policies on system use and services
- Develop and implement automation solutions for routine and repetitive tasks
- Collaborate with IT teams to define and develop documented policies, procedures, and processes, such as operational run books and system monitoring
- Make presentations to executive team, customers, client audiences, and professional peers
- Support regional events and trainings
- Regular travel to additional Esri offices
Requirements
- 3+ years of systems administrative experience
- Operational level knowledge of Windows, macOS, and Linux administration and engineering
- Working knowledge and hands-on experience working with VMware
- In-depth knowledge of and experience with platform hardware and OS level support
- Ability to diagnose hardware/OS problems and to optimize system setups for complex application environments
- Ability to program in an administrative language (such as Perl, Python, Ruby, Powershell)
- Understanding of enterprise class SAN, NAS, and backup technologies
- Understanding of load balancing, clustering, and name lookup (DNS) and troubleshooting skills in these areas
- Excellent verbal and written communication skills with the ability to communicate effectively with management
- Capable of writing proposals, procedures, policies, and technical documentation
- Professional command of the English language, both written and verbal
- Bachelor’s degree in computer science or related field
Recommended Qualifications
- Certification in AWS, VMware, MS (MCSE), Linux
- Hardware experience: Dell, Cisco, NetApp
- Experience in vendor product evaluation (hardware, software, service providers)
- Operational knowledge of Amazon Web Services and its major components (EC2, S3, RDS, VPC, IAM, and more)
- Operational level knowledge of Microsoft Azure Cloud
The Company
At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life’s best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology. For more information on Esri’s Racial Equity and Social Justice initiatives, please visit our website here.
If you don’t meet all of the preferred qualifications for this position, we encourage you to still apply!
Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need reasonable accommodation for any part of the employment process, please email askcareers@esri.com and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.
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