Amazon
Team Manager - ESP L4, Amazon Artificial General Intelligence (AGI)
CR, H, Heredia •
10 days ago
Join the Front-line of AI and Machine Learning!
Are you passionate about shaping the future of artificial intelligence? Our innovative team is at the vanguard of machine learning technology, delivering high-quality data solutions that power the next generation of AI models. We're revolutionizing user experiences through advanced ML applications.
We're looking for a forward-thinking Team Manager to lead our operations in Speech and Language Solutions. In this role, As Team Manager, you will be responsible for :
• Manage job assignment on a day-to-day basis, monitoring performance on job or queue adherence, volume, and quality.
• Ensure productivity is maximized through supervision, training, analysis, and feedback of performance data on a periodic basis.
• Develop the work schedule for the week by balancing work across various workflows and/or navigating competing delivery priorities.
• Liaise with Program Management and other global operations team leads to manage risks & propose mitigation strategies.
• Track quality and utilization metrics
• File and track tickets, following up on blocks to productivity.
• Provide regular, formal & informal feedback to direct reports.
• Identify and help implement process-related improvement using methodologies such as Kaizen, six sigma, or lean.
• Communicate effectively in Spanish and English.
If you're ready to make a significant impact in the world of AI and lead a team on the front-line of speech and language technology, we want to hear from you. Join us in shaping the future of artificial intelligence!
Are you passionate about shaping the future of artificial intelligence? Our innovative team is at the vanguard of machine learning technology, delivering high-quality data solutions that power the next generation of AI models. We're revolutionizing user experiences through advanced ML applications.
We're looking for a forward-thinking Team Manager to lead our operations in Speech and Language Solutions. In this role, As Team Manager, you will be responsible for :
• Manage job assignment on a day-to-day basis, monitoring performance on job or queue adherence, volume, and quality.
• Ensure productivity is maximized through supervision, training, analysis, and feedback of performance data on a periodic basis.
• Develop the work schedule for the week by balancing work across various workflows and/or navigating competing delivery priorities.
• Liaise with Program Management and other global operations team leads to manage risks & propose mitigation strategies.
• Track quality and utilization metrics
• File and track tickets, following up on blocks to productivity.
• Provide regular, formal & informal feedback to direct reports.
• Identify and help implement process-related improvement using methodologies such as Kaizen, six sigma, or lean.
• Communicate effectively in Spanish and English.
If you're ready to make a significant impact in the world of AI and lead a team on the front-line of speech and language technology, we want to hear from you. Join us in shaping the future of artificial intelligence!