Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers).
Community Manager
MediaMonks is on the lookout for a Community Manager. You’ll join a special task force to help manage the successful delivery of digital advertising assets for one of the biggest brands in the world.
Role & Responsibilities
- Conversation moderation based on a previously designed plan.
- Preparation of conversation reports (at a basic level).
- Use of Sprinklr, for the management of the social platforms of the brands.
- Detection of new opportunities or improvements in responding.
- Collaboration with the creative team for the development of content pieces.
Requirements
- Proven work experience as a Content Creator, Community Manager, Copywriter or similar role
- + 2 experience in community management, having a proven track record in defining
- personality and tone of voice for a brand/product and interacting with the community
- Digital knowledge
- Experience in managing brand’s social media channels
- Interact with the community to create a healthy environment
- Identify customers’ needs and recommend new topics
- Highly creative, imaginative and curious about clients' products or services
- Excellent written skills (Grammatically correct copy)
- Communication skills
- Collaborative skills (work well in a team and with a range of creative people)
- Organization/Manage workloads effectively
- Understand marketing initiatives, strategic positioning, and target audience
- Stay on top of all trends and maintain best practices, particularly digital & social media
- Collaboration across different teams
- BSc in Marketing, English, Journalism or relevant field
Take Our Service Level to the Next Level
At MediaMonks, you’ll join a young, successful and crazy-ambitious company creative people would kill to work for. You’ll get to do great work with even better coworkers. You can go all-in with our one-of-a-kind company culture, and all-out at parties and winter sports. We even have an epic lunch and a next-gen pension fund. If you meet and exceed this profile, stop playing on your phone and send us your best application so far.
MediaMonks is an equal opportunity employer and is committed to equal opportunity for all employees and applicants. The Company recruits, hires, trains, promotes, compensates, and administers all personnel actions without regard to race, color, religion, sex, sex stereotyping (including assumptions about a person’s appearance or behavior, gender roles, gender expression, or gender identity), pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), gender, gender identity, gender expression, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status, citizenship status, sexual orientation, genetic information, or any other status protected by applicable law.
These roles are to build a database of freelancers for when we have opportunities open, be aware of that we might NOT contact you right away. If you’re interested in an specific full-time role, please check our other opportunities open in our careers page and apply directly.
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About Monks
Monks is the global, purely digital, unitary operating brand of S4Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global marketing and technology services to accelerate business possibilities and redefine how brands and businesses interact with the world. Its integration of systems and workflows delivers unfettered content production, scaled experiences, enterprise-grade technology and data science fueled by AI—managed by the industry’s best and most diverse digital talent—to help the world’s trailblazing companies outmaneuver and outpace their competition.
Monks was named a Contender in The Forrester Wave™: Global Marketing Services. It has remained a constant presence on Adweek’s Fastest Growing lists (2019-23), ranks among Cannes Lions' Top 10 Creative Companies (2022-23) and is the only partner to have been placed in AdExchanger’s Programmatic Power Players list every year (2020-24). In addition to being named Adweek’s first AI Agency of the Year (2023), Monks has been recognized by Business Intelligence in its 2024 Excellence in Artificial Intelligence Awards program in three categories: the Individual category, Organizational Winner in AI Strategic Planning and AI Product for its service Monks.Flow. Monks has also garnered the title of Webby Production Company of the Year (2021-24), won a record number of FWAs and has earned a spot on Newsweek’s Top 100 Global Most Loved Workplaces 2023.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.