Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.
We have recently launched our services in Taiwan including Rocket Delivery which offers next-day delivery for a wide selection of items at affordable prices and Rocket Overseas which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.
We are looking for strong talent to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did we ever live without Coupang?”
Scope of the Role:
The AML Operations Director at Coupang will lead the development and implementation of a comprehensive Anti-Money Laundering (AML) compliance program. This critical role requires deep expertise in AML regulations, risk assessment, and regulatory reporting, along with strong leadership and communication skills to ensure compliance and effectively manage a team.
What will you do:
The AML Operations Director will be responsible for overseeing all aspects of Coupang's AML compliance program, ensuring adherence to all relevant laws and regulations while supporting the company's growth and operational efficiency.
I. AML Program Development & Maintenance:
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Implement and maintain a comprehensive AML compliance program, covering governance, policies and procedures, transaction monitoring and sanctions screening systems, independent testing, compliance personnel, risk assessment, and training.
II. Regulatory Compliance & Stakeholder Management:
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Work closely with internal and external stakeholders to identify and comply with AML and sanctions-related laws and regulations.
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Maintain a strong working relationship with regulatory bodies, ensuring timely and accurate reporting.
III. Risk Assessment & Mitigation:
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Develop and maintain a robust risk assessment framework for products and services, customers, third parties, and other potential money laundering risks.
IV. Regulatory Reporting & Leadership:
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Serve as the designated Money Laundering Reporting Officer (MLRO), reporting to senior management and the Board of Directors on key issues and regulatory matters.
V. Operational Oversight & Compliance:
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Oversee KYC/CDD/EDD processes for new and existing customers, conducting regular account reviews.
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Formulate operational procedures ensuring full regulatory compliance and provide advice and support to top management on strategic activities, internal controls and daily operations.
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Prepare and submit regulatory reports as required.
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Manage STRs filing.
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Assist with compliance testing, internal and external audits, and regulatory examinations, implementing recommendations based on audit findings.
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Oversee and implement ongoing AML training for Coupang employees.
Essential Qualifications:
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12-15 years of experience in a similar or related role in a financial institution, legal or consultancy firm, or with a regulatory authority.
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MBA, CPA, and/or Admission to practice as a lawyer.
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In-depth experience dealing with regulatory bodies.
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Advanced written and verbal communication skills and strong influencing capabilities across all management levels, including senior management.
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Ability to prioritize tasks, meet deadlines, and handle challenging demands and partnerships.
Preferred Qualifications:
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CAMS/CGSS Certification.
Key Attributes:
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Fluency in Chinese and English (written and spoken).
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Strong communication, analytical, and leadership skills.
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Ability to thrive in high-pressure, fast-paced, and evolving environments.
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Highly organized and detail-oriented.
Recruitment Process
Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.
Things to Consider
This job posting may be closed prior to the stated end date for application if all openings are filled.
Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants.
Privacy Notice
· Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice is located below. https://privacy.coupang.com/en/land/jobs/
Coupang is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or gender (including pregnancy, gender identity, gender expression, sexual orientation, transgender status), national origin, age, disability, medical condition, HIV/AIDS or Hepatitis C status, marital status, military or veteran status, use of a trained dog guide or service animal, political activities, or affiliations, citizenship, or any other characteristic or class protected by the laws or regulations in the locations where we operate. If you need assistance and/or reasonable accommodation in the application of recruiting process due to a disability, please contact us at usrecruiting@coupang.com.