Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers).
About the Role
Monks is currently seeking an enthusiastic, proactive Office Manager for our Berlin office for 12 months. The successful candidate is a self-starter and a good communicator who eagerly takes on new challenges and seeks unorthodox solutions to old or systemic problems. As an Office Manager, you will be the first point of contact for our company and the face of Monks in Berlin. You’re part of a team that keeps offices looking good, inside and out; taking care of hospitality and creating a welcoming work atmosphere in which everyone thrives. This position is required to present with no home office possibility.
Responsibilities:
- Own operational management of the reception (F2F & by phone)
- Manage building access with visitors and vendors ensuring building security
- Coordinate the continuous traffic in and out of the office
- Manage office administration and operations
- Order, receiving and stocking office supplies, including pantry stock
- Make sure our office looks good, inside and out; take care of hospitality and create a welcoming work atmosphere in which everyone thrives
- Support in organising meetings & events like summer party, get to together, etc;
- Be in contact with suppliers, vendors and other third parties;
- Coordinate the pick-up and delivery of express mail services;
- Keep a keen eye for detail around the office, ensuring the common areas are tidy and professional
- Contact the right vendors to manage onsite facilities including maintenance, troubleshooting and repair of physical property, office equipment, IT systems, building access and security, building improvements, general maintenance coordination and maintaining relationships with building management and ownership.
- Support the Berlin management team on projects including but not limited to event planning, interior decoration, facilities improvements and employee onboarding
The essentials:
- Positive & proactive customer service attitude
- Experience executing administrative tasks in a professional environment
- Professional attitude and presentation
- Solid written and verbal communication skills (English & German)
- Ability and desire to be resourceful and proactive when issues arise
- Excellent organizational skills
- Multitasking and time-management skills, with the ability to prioritize tasks
- Exceptional ability to learn, adapt, discover and test new ideas
- Desire to work in a fast-paced, high-pressure, and fun startup environment
- You have a high moral and service standards and are a champion of friendly small talk and water cooler conversations
- Available for at least 32 hours per week
Not a must, but a plus:
- Experience as an Office manager or similar role
- A degree in higher education (Facility or Hotel-management would be much preferred)
- Hands-on experience with office equipment and IT systems
- Based in Berlin
- Interest in advertising and marketing
At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.
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About Monks
Monks is the global, purely digital, unitary operating brand of S4Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global marketing and technology services to accelerate business possibilities and redefine how brands and businesses interact with the world. Its integration of systems and workflows delivers unfettered content production, scaled experiences, enterprise-grade technology and data science fueled by AI—managed by the industry’s best and most diverse digital talent—to help the world’s trailblazing companies outmaneuver and outpace their competition.
Monks was named a Contender in The Forrester Wave™: Global Marketing Services. It has remained a constant presence on Adweek’s Fastest Growing lists (2019-23), ranks among Cannes Lions' Top 10 Creative Companies (2022-23) and is the only partner to have been placed in AdExchanger’s Programmatic Power Players list every year (2020-24). In addition to being named Adweek’s first AI Agency of the Year (2023), Monks has been recognized by Business Intelligence in its 2024 Excellence in Artificial Intelligence Awards program in three categories: the Individual category, Organizational Winner in AI Strategic Planning and AI Product for its service Monks.Flow. Monks has also garnered the title of Webby Production Company of the Year (2021-24), won a record number of FWAs and has earned a spot on Newsweek’s Top 100 Global Most Loved Workplaces 2023.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.