Head of Growth at ScaleAI

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ScaleAI
Head of Growth
San Francisco, CA; New York, NY

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Scale’s Generative AI business unit is nascent and is currently seeing historic levels of growth. As Scale AI continues its historic growth trajectory in the Generative AI sector, we are seeking a Head of Growth to build and retain our contributor workforce that is critical to the next generation of AI models. We are looking for seasoned managers and operators who can work cross-functionally to develop a growth strategy, lead teams of teams, and execute with confidence. 

As a Head of Growth, you will lead initiatives that will power and supply our Gen AI business unit with top-tier contributors, driving millions in weekly revenue for the business. This is a demanding role, and you should be prepared to wear many hats such as Operator, Program Manager, Product Manager, and People Manager. The ideal profile should have a strong entrepreneurial mindset, be a great leader of teams, be comfortable getting into the weeds, and be excited about intense, impactful work that leads to an accelerated career progression.

In this leadership role, you will help define top-level business unit priorities & goals, develop growth strategies, drive planning processes, and help lead the delivery of cutting-edge AI solutions for the world’s largest enterprises. 

This role is critical in ensuring that Scale AI not only maintains its current growth momentum but also accelerates it to capture an even larger market share in the Generative AI space. The ideal candidate will bring a wealth of experience, a deep understanding of product and operational rigor, an inspiring leadership style, and a track record of delivering results in high-stakes environments. You have a demonstrated ability to lead projects and initiatives, establish credibility with internal and customer C-Suite stakeholders, and are comfortable rolling up your sleeves to tackle a variety of challenges. If you want to work on the most ambitious Generative AI innovation in the world and have some fun while doing it, we'd love to hear from you!

Responsibilities:

  • Partner with the VP/GM of Generative AI and other senior leadership to define business priorities, drive execution of key initiatives, and create alignment between and within teams.
  • Develop, launch, and ramp contributor growth strategies to fit overall targets for your teams.
  • Manage a team of teams to coach, develop, and lead a large organization.
  • Drive operational excellence by identifying, measuring, and iterating against key success metrics.
  • Collaborate with leadership and cross-functional teams (Engineering, Delivery, and Go-to-Market) to drive the strategic direction of our Generative AI business.

Requirements: 

  • 5-10 years of experience in growth or other operational processes.
  • Strong leadership and team management experience, capable of inspiring and directing a diverse team to achieve ambitious growth targets. 
  • Strong executive communication skills – able to synthesize complex details into accessible and precise insights and a proven ability to work and build relationships with a wide range of people, and influence cross-functionally without direct authority.
  • Excellent problem-solving capabilities and a robust analytical approach, with the ability to leverage data to inform strategies (experience working on operational challenges or as a consultant is a plus).
  • Strong technical background (at minimum the role requires the ability to do data analytics using SQL or Python).
  • An entrepreneurial spirit, comfortable with navigating ambiguity and scaling new products or services from the ground up - you are excited about building things from scratch, and are not afraid to roll up your sleeves and execute alongside your team. 

Nice to haves:

  • Experience with Large Language Models and Generative AI.
  • Degree in computer science, STEM, or technical field, or hands-on experience with building software or machine learning systems.

Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You’ll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend.

Please reference the job posting's subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the locations of San Francisco, New York, Seattle is:
$196,000—$245,000 USD

PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants.

About Us:

At Scale, we believe that the transition from traditional software to AI is one of the most important shifts of our time. Our mission is to make that happen faster across every industry, and our team is transforming how organizations build and deploy AI.  Our products power the world's most advanced LLMs, generative models, and computer vision models. We are trusted by generative AI companies such as OpenAI, Meta, and Microsoft, government agencies like the U.S. Army and U.S. Air Force, and enterprises including GM and Accenture. We are expanding our team to accelerate the development of AI applications.

We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an affirmative action employer and inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. 

We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information.

We comply with the United States Department of Labor's Pay Transparency provision. 

PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.

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