Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers).
Monks is hiring for a Human Resources Assistant.
You'll be the main point of contact for all APAC employees' inquiries on HR-related issues (entry level). You will collaborate with our regional HRBPs by supporting the people journey processes within the company, such as administering the onboarding-offboarding process, employee benefits, and updating HR policies. You'll use our HR information systems to ensure that all employee records are up-to-date and confidential.
You will be part of the global HR Support team, this team aims to make the process of employee inquiries from the different regions more efficient through a ticketing system.
Responsibilities:
- Act as the first point of contact for employee inquiries, providing information and guidance on HR policies, procedures & operations.
- Maintain accurate and up-to-date employee records and HR databases.a
- Intake and route employee concerns to HR Business Partners.
- Administer and support HR programs, including benefits enrollment, leave of absence management, employee mobility, and employee recognition initiatives, escalating to appropriate regional teams when necessary.
- Initiate onboarding and offboarding via HRIS.
- Support the performance management process, including goal-setting, quarterly growth conversations, and appraisal activities.
- Stay updated on labor laws, regulations, and industry best practices.
- Assist in drafting, revising, and disseminating HR documents, policies and procedures.
- Ensure compliance with legal requirements in all HR practices.
- Collaborate with the finance department to process payroll and address payroll-related inquiries.
- Participate in various HR projects, such as diversity and inclusion initiatives, employee engagement surveys, and process improvement efforts.
About You
The essentials:
- Minimum of 4 to 6 years of working experience in human resources, with a good understanding of HR functions and practices in APAC.
- Advanced English level.
- Excellent interpersonal and communication skills, with the ability to maintain confidentiality.
- Proven problem-solving and decision-making abilities.
- Strong knowledge of HR best practices, and ability to troubleshoot and connect our employees with appropriate HR resources in a global environment.
- Proficient in HRIS - WorkDay (is a must), and MS Office Suite (Word, Excel, PowerPoint), and Google Suite.
- Exceptional organizational skills and attention to detail.
- Experience in managing more than one market or APAC markets.
Not a must, but a plus:
- Experience in FreshService preferred.
- Completion of a college program in HR, business administration, or other qualifying certifications (e.g., PHR, SPHR, SHRM-CP, or SHRM-SCP) is nice to have.
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About Monks
Monks is the global, purely digital, unitary operating brand of S4Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global marketing and technology services to accelerate business possibilities and redefine how brands and businesses interact with the world. Its integration of systems and workflows delivers unfettered content production, scaled experiences, enterprise-grade technology and data science fueled by AI—managed by the industry’s best and most diverse digital talent—to help the world’s trailblazing companies outmaneuver and outpace their competition.
Monks was named a Contender in The Forrester Wave™: Global Marketing Services. It has remained a constant presence on Adweek’s Fastest Growing lists (2019-23), ranks among Cannes Lions' Top 10 Creative Companies (2022-23) and is the only partner to have been placed in AdExchanger’s Programmatic Power Players list every year (2020-24). In addition to being named Adweek’s first AI Agency of the Year (2023), Monks has been recognized by Business Intelligence in its 2024 Excellence in Artificial Intelligence Awards program in three categories: the Individual category, Organizational Winner in AI Strategic Planning and AI Product for its service Monks.Flow. Monks has also garnered the title of Webby Production Company of the Year (2021-24), won a record number of FWAs and has earned a spot on Newsweek’s Top 100 Global Most Loved Workplaces 2023.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.