Sr. Product Manager, Negotiations Competence, Worldwide Negotiations Training at Amazon
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The Worldwide Negotiations Training (WWNT) team’s mission is to develop best-in-class negotiators across the WW Stores Vendor Management (VM) community through bar-raising training and learning programs that enhance foundational and advanced negotiations skills. We are seeking a passionate Amazonian who can expand the scope of impact of our negotiations training and learning programs for VMs, primarily within NA Stores. The primary focus areas for this Product Manager will be a) developing a suite of negotiations simulation products and case studies that better support negotiations planning and execution, and b) redefining our strategy for assessing and augmenting knowledge and behavior across our VM negotiator community via new and existing learning solutions (eLearning and instructor-led), and c) integrating generative AI into our products and programs to improve productivity and effectiveness. When this PM is successful, WWNT has established a clear picture of negotiator competency across NA Stores, we are leveraging realistic simulations and case studies to improve absorption of key concepts, and category teams are facilitating valuable practice and learning engagements using our products and frameworks. Ultimately, this Product Manager will build incremental solutions on top of our existing onboarding and fundamentals programming that directly impact negotiator effectiveness, thereby improving negotiations outcomes in service of our Customers.
Key job responsibilities
• Dive Deep: Develop a framework for assessing negotiator competency using our 31 Negotiations Competencies (soft skills/behaviors) and the established base of knowledge required to negotiate
• Deliver Results: Build and launch negotiations simulations that improve negotiator competency while collecting measurable insights that feed into the assessment framework above
• Learn and Be Curious: Identify opportunities to leverage generative AI within our products, programs and processes to improve our productivity and effectiveness
• Invent and Simplify: Implement expanded reporting that articulates negotiator competency and the impact our programs have in developing it
• Insist on the Highest Standards: Relentlessly drive adoption and sustainment of our programs by influencing leaders with compelling data and anecdotes gathered via the above
A day in the life
• Develop an intimate understanding of the soft skills where VM negotiators need the most support, and design solutions rooted in those needs
• Build Business Requirement Documents (BRDs) to articulate product development needs and secure required resources from tech teams
• Influence stakeholders and leaders to invest time in learning activities through effective story-telling with compelling data and anecdotes
• Hold business leaders accountable for their teams’ learning by creating reporting and accountability mechanisms that drive action
• Regularly react/pivot based on new business insights and headwinds
About the team
The Amazon Stores Learning and Development team’s mission is to develop best-in-class Business and Product leaders across WW Stores. Our products and programs range from scalable eLearning trainings to instructor-led small-group workshops to reference guides and resources for on-the-job application. Our content—designed specifically for Stores—complements broader Amazon learning and development training. Our core “customers" are employees on category teams in WW Stores, but our training reaches beyond Stores to Amazonians across orgs and the globe.
Key job responsibilities
• Dive Deep: Develop a framework for assessing negotiator competency using our 31 Negotiations Competencies (soft skills/behaviors) and the established base of knowledge required to negotiate
• Deliver Results: Build and launch negotiations simulations that improve negotiator competency while collecting measurable insights that feed into the assessment framework above
• Learn and Be Curious: Identify opportunities to leverage generative AI within our products, programs and processes to improve our productivity and effectiveness
• Invent and Simplify: Implement expanded reporting that articulates negotiator competency and the impact our programs have in developing it
• Insist on the Highest Standards: Relentlessly drive adoption and sustainment of our programs by influencing leaders with compelling data and anecdotes gathered via the above
A day in the life
• Develop an intimate understanding of the soft skills where VM negotiators need the most support, and design solutions rooted in those needs
• Build Business Requirement Documents (BRDs) to articulate product development needs and secure required resources from tech teams
• Influence stakeholders and leaders to invest time in learning activities through effective story-telling with compelling data and anecdotes
• Hold business leaders accountable for their teams’ learning by creating reporting and accountability mechanisms that drive action
• Regularly react/pivot based on new business insights and headwinds
About the team
The Amazon Stores Learning and Development team’s mission is to develop best-in-class Business and Product leaders across WW Stores. Our products and programs range from scalable eLearning trainings to instructor-led small-group workshops to reference guides and resources for on-the-job application. Our content—designed specifically for Stores—complements broader Amazon learning and development training. Our core “customers" are employees on category teams in WW Stores, but our training reaches beyond Stores to Amazonians across orgs and the globe.