Description
We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar commerce industry. We are one of the fastest-growing retail companies that established an unparalleled reputation for being a leading and reliable force in the commerce industry.
We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. At Coupang, every day is filled with the excitement of building, you will see yourself, your colleagues, your team, and the company grow every day.
Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and challenge traditional tradeoffs. Join Coupang now to create an epic impact in this always-on, high-tech, and hyper-connected world.
Team & Role Overview
As our Staff Data Analyst for the Pricing & Retail Intelligence team, you will be responsible for delivering strategic insights for a VP-level audience and ensuring the quality of regular reports and metrics. Coupang embraces a data-driven culture enabled by high-velocity test and learns across all customer-facing domains. You will have opportunities to work closely with many different areas including, Pricing, Retail Commerce, Operations, Product Management, and Software Engineering.You will join a team of data scientists and analysts dedicated to building datasets and reports, serving all of these areas and the associated users including product owners, engineers, and business analysts. You will have a chance to own, lead, track, and deliver features or projects from start to finish and will experience working with stakeholders and developers to have the projects delivered on time with the highest quality.
What you will do:
- Develop business operations-related decision-making systems to improve the efficiency of business operations
- Analyze domain data to provide insights and help develop key metrics
- Explain reports, algorithm details, and results to both technical and non-technical stakeholders
- Prioritize the metric development requests and lead the junior BAs to support key business initiatives in the company
- Keep the developed reports and systems up-to-date, including learning and deploying new technologies, both in methodology and in technical / software
- Document project deliverables and decisions made as well as final results
- Work with stakeholders to identify project requirements, translate them into tasks, and lead teams to have tasks completed on time with high-quality
- Train and mentor junior team members
Requirements:
- Master Degree in math, statistics, other technical or business fields
- 7+ Job years experience in data science, business analytics and other quantitative fields
- Excellent skills in SQL
- Proficient in English
- Strong presentation and communication skills
- Good understanding of statistical analysis and algorithm design
- Experience to initiate and drive analytics projects to deliver actionable insights and recommendations to the business
- Experience working with stakeholders in requirement identification and final delivery for features and analytical projects
Preferred Qualifications:
- Proficient in Korean
- 2+ years of experience in management consulting or strategy development
- Experience with creating Tableau (main tool for visualization), Grafana, or similar GUI based reports
- Relevant working experience in retail/e-commerce businesses
- Experience with data analytics tools such as relevant Python libraries, Spark, R and engineering tools such as GitHub and Airflow
- Experience with documentation and project management tools (Wiki, Jira, Gantt charts, and similar) and PowerPoint