Sanctuary AI
1 week ago

Senior IT Manager

Vancouver, BC

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Your New Role and Team
Sanctuary, a world leader in building AI-based control systems for humanoid robots, is looking to hire a Senior IT Manager to join our Enterprise IT team. Reporting to the COO, you’ll gain a comprehensive understanding of our infrastructure and services and will support the ongoing growth of our business.
Your New Role and Team
Sanctuary, a world leader in building AI-based control systems for humanoid robots, is looking to hire a Senior IT Manager to join our Enterprise IT team. Reporting to the COO, you’ll gain a comprehensive understanding of our infrastructure and services and will support the ongoing growth of our business.

Success Criteria

  • Partner with key stakeholders and collaborate with the COO and other executives to ensure IT projects align with the company's strategic goals.
  • Support key Enterprise Project scoping, delivery, and ownership including ERP and PLM systems.
  • Mature the organization’s cybersecurity posture and capabilities in line with business needs.
  • Play a crucial role in shaping the team's capabilities and culture for rapid, high-quality project delivery. You'll identify opportunities to enhance our systems, develop solutions, and make technical contributions to bring these improvements to life and make hands-on technical contributions when needed.
  • Play a vital role in supporting the team through project delivery, staff development, hands-on technical contributions, and effective time management. By mentoring and fostering growth, you'll help the team reach its full potential. 

  • Your Experience
    Qualifications
  • Bachelor's degree in Computer Science or related field, or equivalent work experience.
  • 10+ years of relevant experience, with a demonstrated career progression of increasing achievements and responsibilities.
  • A demonstrated track record of technical excellence and successful projects under minimal supervision.
  • Relevant certifications are welcomed (ITILv4, SAFe, Scrum Master, etc)
  • Experience selecting, implementing, integrating, maintaining ERP and PLM systems.
  • Skilled at partner and vendor management.
  • Experienced in staff development and making hands-on technical contributions while overseeing project activities.

  • Skills
  • Skilled at requirements gathering, building and advocating for business cases.
  • Confident in a service-based IT approach within an ITIL framework.
  • Skilled at developing and executing against a cybersecurity maturity roadmap.
  • Proficient in administering and maintaining enterprise tools (GSuite, Microsoft Office 365 and related ecosystem, Atlassian, Azure, AWS).
  • Skilled in diagnosing and resolving issues in Windows, MacOS, and Linux environments.
  • Experienced with scaling PKI infrastructure and supporting its business adoption.
  • Familiar with networking ecosystems (Juniper JunOS, Fortinet, Mist) and core technologies (VLAN, VRF, iBGP/eBGP/OSPF) for maintainability and scalability (EVPN, VXLAN, SDWAN).
  • Strong practical experience in DevOps/DevSecOps methodologies and tools for IaC (Ansible Mesh, Bicep, Gitlab, Azure DevOps, Terraform) with an ability to make direct contributions.
  • Experienced in managing distributed systems and lights-out datacenters with parity between on-prem and cloud infrastructure.
  • Skilled in building and managing ADVPN and ZTNA fabrics.
  • Proficient in project management approaches, including Agile and Scrum, and promoting a culture of sprint-based delivery.
  • Capable of building partnerships and communicating effectively with technical and non-technical teams.

  • Traits
  • Above all else, a consistently positive attitude and a willingness to do whatever it takes to create robust solutions to complex problems.
  • Promotes a culture of documentation and accountability.
  • Fosters a culture of execution and agility under constraints.
  • Passionate and skilled at leading a team and developing staff to fulfill their potential.
  • Embodies and promotes a culture of decisiveness, accountability, and action.
  • Embodies a customer-focussed, service-minded approach in all activities.
  • Advocate of personal responsibility and team accountability.
  • Decisive and proactive with excellent time-management and prioritization skills.
  • Takes initiative in ambiguity; excels in complex problem-solving and troubleshooting.
  • Skilled in optimistic listening and conflict resolution.
  • Enthusiastic about tackling new challenges with resilience and positivity.
  • Mission-driven and passionate about bringing human-like intelligence to machines.
  • Working at Sanctuary AI
    Sanctuary AI is an equal opportunity employer; employment with Sanctuary AI is governed based on skills, competence, and qualifications and will not be influenced in any way by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability, or any other legally protected status. In 2023, Sanctuary AI moved into a state-of-the-art office facility and has been recognized by LinkedIn as a Top Startup company.
     
    Compensation and Benefits
    Sanctuary offers a market-leading compensation package that includes competitive salaries, equity stakes, and a full suite of benefits for permanent employees, encompassing health coverage, paid time off, cutting-edge work facilities, and worksite flexibility by role. Our commitment to fairness ensures that our total compensation consistently surpasses market standards.

    About Sanctuary AI
    Founded in 2018, Sanctuary builds humanoid robots and a novel control system for them that integrates symbolic logic and reasoning with data-driven robot foundation models. We use our robots to collect vision, audio, touch, and proprioception data from the perspective of the robot while they perform real-world work tasks. We use that data to train multimodal robot foundation models. Because our systems are vertically integrated, we can design, deploy, and refine at scale. Our mission is to create the world's first human-like intelligence in general-purpose robots.




    Recruiting and Employment Agency Notice:
    Recruitment and hiring is conducted internally by Sanctuary AI. We are not seeking or soliciting any new agency partnerships or agreements at this timeAny employment agency or professional recruiter (“Agency”) that provides an unsolicited resume(s) or otherwise presents a prospective job candidate through the Sanctuary AI career site or directly to any Sanctuary AI employee, irrevocably grants to Sanctuary AI the unrestricted right to engage, hire, or contract with that candidate at Sanctuary AI's sole discretion without any compensation to the Agency. We appreciate your interest in working together, and should the need arise our Talent Acquisition team will contact any external firms directly.

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