Social Media Manager

MediaMonks got our start in 2001, and since then we've grown a lot. With offices all around the globe and around 4,000+ employees, we deliver A-level work that's won hundreds of Cannes Lions and FWAs. We are leading the way in building integrated teams to bring a full suite of best in class offerings to world renowned companies. We’re talking big. We accomplish amazing work through our people, by remaining agile  and executing exemplary work in real-time for our global clients. 

Our work is bundled by teams, not by organizational layers. But it's not all work. Everyone at MediaMonks knows how to have a good time, and everyone contributes to the positive energy of our culture.  If you’re intrigued, read on as we may have the dream job for you. 

Now, about the opportunity: In this role, you will take on the responsibility of planning and executing industry-leading practices in social media and digital content, with a special emphasis on developing and implementing content strategies. This position requires comprehensive project management skills, understanding of the entire project lifecycle end-to-end. Your responsibilities will include direct project administration, providing ad-hoc social media consultancy, and developing strategic recommendations based on data analysis to guide client strategies.

A key aspect of your role will involve overseeing and optimizing these strategies to ensure they align with client goals and deliver measurable results. Additionally, you will be managing a team of community managers, guiding them to effectively execute content plans and engage with audiences. Your leadership will be crucial in fostering a collaborative and innovative environment where the team can thrive and contribute to the success of our social media initiatives.

 Additionally, our ideal candidate is a fast and flexible go-getter who jumps on new opportunities.

In this role you will:

• Develop digital content strategies by deeply understanding the brand's message, voice, objectives, and target audiences, focusing on crafting creative content driven by data insights and aligned with brand messaging.
• Creative and strategic input in digital projects for designated clients.
• Lead and supervise a team of Community Managers, ensuring their work aligns with strategic objectives and maintains high content quality standards, while also guaranteeing excellence in implementation.
• Monitoring and auditing of Social Media strategies of our client, as part of the continuous optimization process.
• Analysis of the results obtained from the different reports of the analytical and monitoring tools for continuous optimization of the account.
• Monitoring trends in social networks to keep the different platforms updated, not only with the content, but also with the strategy.
• Develop crisis management and control documents
• Collaborative work with Creative, Data, Planning and Project Management teams. 
• Take the lead when needed in front of the clients, and you provide a valuable strategic POV.
• Nothing, not even a small detail escapes from you as you are well organized.
• It is crucial for this role that the candidate is not only passionate about sports but also actively participates in and enjoys them.

Experience you already have:

• You have a minimum of 4 years of experience in digital environments in roles such as Digital planner or a Social Media strategist.
• In-depth knowledge of the Social Media environment, formats, and trends.
• How to build a Social media strategy and set roles for social media platforms.
• How to understand digital audiences and their behaviors.
• Develop digital ecosystems and find opportunities in emerging and new platforms.
• Develop consumer journeys and have the skills to clearly articulate your findings and opportunities in excellent storytelling.
• Digital paid media environments.
• How to measure success and which metrics are the valuable ones according to objectives, digital channels, and formats.
• Reading qualitative and quantitative data and clarity to recognize valuable findings in a sea of data.
• Develop strategic thinking, but you also identify when tactical thinking is the way to go.
• Used common research and analysis tools such as Sysomos, Statista, Global Web Index, Facebook Insights, or Socialbakers.

Requirements

• Play along and develop empathy and commitment between the internal teams.
• Recursive when building a strategy.
• Great verbal skills and people get your point without gibberish.
• Fast thinking for accelerated client dynamics.
• Friendly and political expressions skills in English and Spanish.
• Excellent spelling, writing and mastery of writing rules, syntax in Spanish and English.
• Curious and attentive to popular culture to learn about trends.
• Aware of your personality strengths, but also you are humble enough to identify your weaknesses.
• Strong client-facing skills, with the ability to communicate effectively and build relationships with clients, understanding their needs and ensuring excellent service delivery

About MediaMonks

Working at MediaMonks is arguably the coolest thing to do right now. You’ll be joining a highly ambitious company on a global mission to become the best (and most humble ;-) ) production partner in any field and market, while enjoying a one-of-a-kind company culture.

If you meet and exceed this profile, stop playing on your phone and send us your best application so far. Please be attentive to the requirements and accompany your application with a custom cover letter detailing why you’re the right Monk for the job.

At MediaMonks we are an equal opportunity employer committed to building a respectful and empowering work environment for all our people. Here you will find a place to express yourself freely along with professionals who respect and embrace diversity in all its forms. We want every person who joins our team to feel free, real, and safe in their plurality. Join this amazing team.

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